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A Study on Logistics Information Characteristic Influencing Logistics Performance  

Ha, Chang-Seung (Tongmyong University)
Jung, Lee-Sang (Tongmyong University)
Publication Information
Journal of Fisheries and Marine Sciences Education / v.19, no.1, 2007 , pp. 74-83 More about this Journal
Abstract
These days business logistics has become one of the very important factors of logistics cost reduction and customer service satisfaction. In order to control business logistics more effectively, many companies must be concerned about logistics performance.This study aims at analyzing information system characteristic and logistics performance. The information system characteristic variables are considered IS resource, IS strategic role. The logistics performance variables are considered logistic cost, customer service.For data on the 301 sampled company, a mail survey using a questionnaire was conducted in this study. The following results were obtained.First, IS characteristic variables were significant for logistics performance. Specially, efficient management of IS manpower and IS planning, present IS were significant for logistics performance. Second, there also were IS manpower and IS planning, present IS that indentifing high logistics performance group and low logistics performance group.
Keywords
information system characteristics; logistics performance;
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