Browse > Article
http://dx.doi.org/10.15269/JKSOEH.2020.30.2.174

Investigation of Job Satisfaction and Hazardous Factors of Aircraft Cleaning Worker  

Choi, Yeonhak (National Disaster Management Research Institute)
Kim, Ki-Youn (Department of Safety Engineering, Seoul National University of Science & Technology)
Publication Information
Journal of Korean Society of Occupational and Environmental Hygiene / v.30, no.2, 2020 , pp. 174-184 More about this Journal
Abstract
Objectives: The purpose of this study was to improve the working environment by identifying the work satisfaction of the cleaning workers of the aircraft and measuring and assessing the harmful factors of the cleaning process. Methods: We asked 23 cleaning companies for questionnaires and got 100 answers from 5 companies. The A-E Airline health manager has been contacted to establish a site survey schedule. The in-flight and lounge were measured using direct reading equipment. The harmful factor to be measured are noise, dust, temperature, volatile organic compound, total airborne bacteria, and total airborne bacteria. Results: Uncomfortable positions when replacing blanket, cleaning the table, and cleaning the floor have been identified as factor that reduce work satisfaction. Noise when replacing newspapers and cleaning toilets has been identified as a factor that lowers work satisfaction. Temperature and humidity were found to reduce work satisfaction during in-flight disinfection. Measurements of aircraft cabin and lounge with direct read equipment have shown that none of the items exceed the exposure criteria. Conclusions: As a result of measuring direct-reading equipment, no items exceeded the exposure criteria for each harmful factor. A clear survey of the working environment is required based on the results, and additional research is needed using personal sample measurement.
Keywords
aircraft; cleaning worker; dust; hazardous factor; noise;
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
연도 인용수 순위
1 Boswell WR, Boudreau JW, Tichy J. The relationship between employee job change and job satisfaction: the honeymoon-hangover effect. J Appl Psychol 2005; 90(5):882-892, https://doi.org/10.1037/0021-9010.90.5.882   DOI
2 Clifford PW, Sastry L. Quantifying exposure to pesticides on commercial aircraft. University of Medicine and Dentistry of New Jersey Environmental and Occupational Health Sciences Institute; 2012. p. 9.
3 Choi MS. A study for job satisfaction of depend on staff's type in airline : especially within the example K airline in korea. Graduate School of International Commerce and Logistics. Incheon; Inha University Press. 2004. p. 12-14.
4 Huren A, James E, Lora F, Judy B. Occupational health and safety amongst municipal solid waste workers in florid. International solid waste association; 1999. p. 369-377, https://doi.org/10.1034/j.1399-3070.1999.00058.x
5 Kim SH. A Survey on the human rights situation of cleaner workers. National Human Rights Commission; 2006. p. 24.
6 Kim W. A study on the Improvement of health examination and survey on the work environment of cleaning workers. Korea Occupational Safety and Health Corp; 2018. p. 1.
7 Kim MS, K JW, Han SS. Emotion labor and work life satisfaction of department store workers : Mediation effect of job oppression. J Kor Soc Occup Environ Hyg 2019; 29(3):420-429, https://doi.org/10.15269/jksoeh.2019.29.3.420   DOI
8 Seo EK, Han MA, Park J, Ryu SY, Choi SW, Kim HR. The association between perceived job performance of hospital coordinators. J Kor Soc Occup Environ Hyg 2017; 27(3):221-230, https://doi.org/10.15269/jksoeh.2017.27.3.221   DOI
9 Lee MH. Convergence factor influencing job satisfaction of radiographer. J Digital Convergence 2015; 13(8): 357-368, https://doi.org/10.14400/jdc.2015.13.8.357   DOI
10 Mladinic Mn. Environmental Health Criteria 243 : Aircraft disinsection insecticides. Arch Ind Hyg Toxicol 2014;37(2):20-28.
11 Yeung S, Yu I, Hui K. World at work: Aircraft cabin cleaning. Occupationa & environmental Medicine 2005;62(1):58-60, https://doi.org/10.1136/oem.2004.015461   DOI
12 Poulsen O. Collection of domestic waste: review of occupational health problems and their possible causes. Sci Total Environ 1995; 51(4):1-9, https://doi.org/10.1016/0048-9697(95)04524-5   DOI