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http://dx.doi.org/10.15269/JKSOEH.2015.25.3.428

A Descriptive Study on Violence by Customer against 'Daeri' Drivers in Korea  

Lee, June-Hee (Graduate School of Public Health, Yonsei University)
Won, Jong-Uk (Graduate School of Public Health, Yonsei University)
Roh, Jaehoon (Graduate School of Public Health, Yonsei University)
Kim, Chi Nyon (Graduate School of Public Health, Yonsei University)
Seok, Hongdeok (Graduate School of Public Health, Yonsei University)
Lee, Wanhyung (Graduate School of Public Health, Yonsei University)
Kim, Yeong-Kwang (Graduate School of Public Health, Yonsei University)
Hwang, Jungho (The Institute for Occupational Health, Yonsei University College of Medicine)
Yoon, Jin-Ha (Graduate School of Public Health, Yonsei University)
Publication Information
Journal of Korean Society of Occupational and Environmental Hygiene / v.25, no.3, 2015 , pp. 428-432 More about this Journal
Abstract
Objectives: The purpose of this study was to research 'Daeri' drivers who work for drunken customers as a substitute driver. This was the first study in Korea to investigate assault and verbal abuse experienced while employed as a 'Daeri' driver. Methods: In this study, we conducted a survey to investigate people who work as 'Daeri' drivers. The survey was performed from September 1 to 7, 2014. The participants were 166 adult men and women who work as full-time 'Daeri' drivers. Results: Participants who experienced physical violence and assault from the customers to the point of disturbing safe driving in a year were 36.1% of total respondents. People who experienced verbal abuse to the point of disturbing safe driving in a year totaled 80.4% of respondents. In addition, there were also qualitative research results. Conclusions: Acts that impede safe driving are a danger to both passengers and drivers. By protecting the safety of 'Daeri' drivers, we will be able to protect the safety of citizens. Therefore, it is necessary to make an effort to protect 'Daeri' drivers from customer violence. Furthermore, it is also necessary to research policy to emplace a legal system that can protect 'Daeri' drivers.
Keywords
Assault; 'Daeri' driver; safety; verbal abuse; violence;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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