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The Effect of the Perception of Self-efficacy and Social Support on Organizational Citizenship Behavior among Nurses in Hospital  

Han, Su-Jeong (Department of Nursing, Konyang University)
Publication Information
Korean Journal of Adult Nursing / v.22, no.6, 2010 , pp. 606-614 More about this Journal
Abstract
Purpose: The purpose of this study was to identify the predictors of Organizational Citizenship Behavior (OCB) among hospital nurses. Methods: Participants in this study were 231 nurses from two hospitals. The self-reported questionnaire was used to assess the level of self-efficacy, social support and OCB. The data were analyzed using descriptive statistics, Pearson's correlation coefficient, t-test, ANOVA and multiple regression. Results: The mean score of OCB was 4.82, self-efficacy was 4.65, and social support was 4.56. The OCB was statistically significant according to position (t=-1.97, p=.049). The OCB was positively correlated with self-efficacy (r=.558, p<.001) and social support (r=.245, p<.001). The self-efficacy and social support explained 33.0% of the variance for OCB. Conclusion: The findings suggest that developing programs to improve self-efficacy and social support might be useful. Furthermore, more studies are needed to explore variables that influence nurses' Organizational Citizenship Behavior.
Keywords
Organizational citizenship behavior; Self-efficacy; Social support; Nurse;
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Times Cited By KSCI : 6  (Citation Analysis)
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