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http://dx.doi.org/10.9723/jksiis.2021.26.6.017

The Study on Factors to Improve the Intention to Share Knowledge Using KMS: Focusing on Technology Acceptance Model, Task Stress, Knowledge Share Climate  

Hwang, Inho (국민대학교 교양대학)
Publication Information
Journal of Korea Society of Industrial Information Systems / v.26, no.6, 2021 , pp. 17-34 More about this Journal
Abstract
As knowledge management is recognized as an important factor for organizational performance, organizations are increasing their investment in knowledge management policies and technologies. The purpose of this study is to suggest positive and negative causes on the intention to share knowledge through a using knowledge management system(KMS) and to suggest the effect of organizational sharing climate. Research models and hypotheses were presented through previous studies, and 417 samples were obtained through the survey for employees of organizations that adopted a KMS. As a result of the analysis, usefulness and ease of use of the KMS had a positive effect on the intention to share knowledge, and task conflict and ambiguity had a negative effect. The knowledge sharing climate was found to be an antecedent for the technology acceptance model and task stress. In addition, task stress moderated the effect of usefulness and ease of use with the intention to share knowledge using KMS. The results suggested the direction to be pursued at the organizational level for the continuous use of KMS.
Keywords
Knowledge Management System; Intention to Share Knowledge; Technology Acceptance Model; Task Stress; Knowledge Sharing Climate;
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