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http://dx.doi.org/10.9723/jksiis.2021.26.5.003

Effects of Information System Quality on the Technology Acceptance Model and User Intention  

Park, SangHyun (우송대학교 혁신공유대학 사업단)
Lee, JeongEun (동의대학교 회계학과)
Publication Information
Journal of Korea Society of Industrial Information Systems / v.26, no.5, 2021 , pp. 21-35 More about this Journal
Abstract
In this study, in order to find out how the quality factors of information system affected the technology acceptance model and user intention, the importance of IT security which had been recently emerged by including the security in the system, information and service is considered as the factors of information system quality. To verify how the information system quality affected the technology acceptance model and user intention, the study was conducted with expanded information system by classifying the technology acceptance model with perceived usefulness and perceived ease of use and classifying user intention with acceptance and utilization whether user had only acceptance intention or both acceptance and utilization intentions. The study results are as follows. First, the hypothesis that quality factors of information system affected the technology acceptance model significantly was partially adopted. Second, the hypothesis that the technology acceptance model affected user intention significantly was adopted.
Keywords
Information System; Technology Acceptance Model; User Intention; Perceived Ease of Use; Perceived Usefulness;
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