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http://dx.doi.org/10.9723/jksiis.2021.26.3.059

A Study on the Acceptance of Users in Mobile Transportation Management System: Focusing on Technology Acceptance Models  

Lee, WonSik (한국항공대학교 항공교통물류학과)
Choi, DongHyun (한국항공대학교 항공교통물류학과)
Kim, JinSung (한국항공대학교 항공교통물류학과)
Publication Information
Journal of Korea Society of Industrial Information Systems / v.26, no.3, 2021 , pp. 59-69 More about this Journal
Abstract
t Global logistics companies are developing and introducing logistics systems to provide competitive logistics services. Especially as IT develops and mobile functions become more convenient, the Mobile TMS(Transportation Management System) is being introduced as a more convenient system for delivery workers and office managers. However, the success of such a system depends on the system developer who understand the site accurately and office managers and couriers who are using it in the field. The purpose of this paper is to understand which characteristics influence in exploiting new systems focusing on the attitudes of users who use the system daily, and we analyze it through the TAM(Technology Acceptance Model). According to the analysis result, when smart phone has become popular, users have concluded that usefulness is more significant than ease in acceptance of the systems. As a result, we draw suggestions that the focus should be on usefulness rather than ease of system at the stage of system developed.
Keywords
Mobile Transportation Management System; Technology Acceptance Model;
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