[KSCI] Korea Science Citation Index Service

http://dx.doi.org/10.9723/jksiis.2012.17.7.159

Korean Organization ERP System Implementation CSFs: A Delphi Study

Kim, Yeong Real (Department of Management Information Systems, Chungbuk National University)

Publication Information

Journal of Korea Society of Industrial Information Systems / v.17, no.7, 2012 , pp. 159-166 More about this Journal

Abstract

This study focused on the factors that are critical to Enterprise Resource Planning (ERP) system implementation success. This study employed a Delphi panel to explore the characteristics of ERP project success. The expert panel was comprised of executives from Korean organizations who had participated in and were experienced with ERP implementation projects. The two round Delphi study found the importance of senior management involvement/top management support in project. Additionally, the study found that the same Critical Success Factors(CSFs) existing in large-sized Korean organizations are also applicable to small or mid-sized Korean organizations.

Keywords

ERP; CSF; Delphi study; Implementation;

Citations & Related Records

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