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http://dx.doi.org/10.11627/jksie.2022.45.3.173

A Study on Priority Goals of Stakeholders for Smart City Projects: An Application of AHP Methodology  

Lee, Taewon (School of Business, Hanyang University)
Kim, Seung-Chul (School of Business, Hanyang University)
Lee, Ayeon (SeongNam Industry Promotion Agency)
Park, So Hyun (School of Business, Konkuk University)
Publication Information
Journal of Korean Society of Industrial and Systems Engineering / v.45, no.3, 2022 , pp. 173-185 More about this Journal
Abstract
For the smooth implementation and success of smart city projects, it is necessary to recognize that there is a difference in the perception of value judgments or strategic goals among major stakeholders in the planning process. And it is necessary to aim the values and goals of smart cities through reconciliation of these differences. The two major stakeholders in the smart city development project are citizens group and government officials group. Government officials are in charge of establishing and implementing policies for smart city projects, and their value judgments and perceptions influence the policy direction. In these respects, government officials can be an important stakeholder group. Citizens are a group that includes ordinary residents and business owners who live in smart cities and are the ultimate users of infrastructure and facilities. This study investigated the importance perceptions of citizens and government officials, who are the major stakeholders, about the core values and strategic goals that the smart city project aims. Responses were collected using a structured questionnaire to which the AHP methodology was applied. And the priority of perceptions for constituent items was compared for each stakeholder group. Through the comparative analysis results, it was empirically confirmed that there is a difference in the values and goals pursued by the smart city project between stakeholder groups. As an empirical study on the stakeholders of the smart city project, this study is meaningful in contributing to the theoretical development in that it suggests that the conceptual structural model of the smart city strategy system presented in previous studies can be applied in practice.
Keywords
Smart City; Project Stakeholders; Analytic Hierarchy Process; Strategic Priority;
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