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http://dx.doi.org/10.11627/jkise.2019.42.3.108

A Characteristic Analysis for Quality Competitiveness Excellent Company  

Park, Dong Joon (Department of Statistics, Pukyong National University)
Yun, Yeboon (Department of Urban Applied Systems Engineering, Kansai University)
Kang, In Seon (Department of Industrial Engineering, Jeonju University)
Yoo, Eun Jae (Korean Standards Association)
Kim, Ho Gyun (Department of Production and Information Technology Engineering, Dong-Eui University)
Yoon, Min (Department of Applied Mathematics, Pukyong National University)
Publication Information
Journal of Korean Society of Industrial and Systems Engineering / v.42, no.3, 2019 , pp. 95-108 More about this Journal
Abstract
Quality management has become an pervasive philosophy in most sectors of business. Specific movements such as statistical quality control, quality circle, total quality management, and quality management system have become embedded in business organizations. Only the companies with competitive edge can survive in the competition in global market. KSA(Korean Standards Association) established in 1962 has launched all kinds of quality education, quality standard certification service for business, and KNQA(Korean National Quality Award) system. This article considers quality competitiveness excellent company award among KNQA. We performed a statistical analysis of audit data for quality competitiveness excellent company for three years, from 2015 to 2017. By using ANOVA and two sample t-tests, the average scores of 13 evaluation fields were significantly different depending on company size and type. We proposed ways to improve the current hall of fame system. We discovered that the average scores of 13 evaluation fields in the audit data according to years and hall of fame status were not significantly different. We also showed linear relationships among 13 evaluation fields by correlation analysis and obtained an estimated linear regression equation : Business Performance, which is a comprehensive index, as a dependent variable was significantly related to Customer Focus and Product Liability as regressor variables among 13 evaluation fields by regression analysis.
Keywords
Quality Competitiveness; Evaluation Criterion; Statistical Analysis;
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
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