Browse > Article
http://dx.doi.org/10.11627/jkise.2017.40.2.022

Effects of Essential Companywide Components of PL Response System on Company's PL Performance  

Seo, Jun Hyeok (Dept. of Industrial and Management Engineering, Hanbat National University)
Bae, Sung Min (Dept. of Industrial and Management Engineering, Hanbat National University)
Publication Information
Journal of Korean Society of Industrial and Systems Engineering / v.40, no.2, 2017 , pp. 22-30 More about this Journal
Abstract
PL (Product Liability) refers to the legal responsibility of a manufacturer or seller for bodily injuries or property losses caused by product defects. Therefore, it is important for companies to construct a product liability response system that strategically manage and effectively adapt to product liability. A PL response system refers to companywide operations of PL prevention (PLP) measures, product safety (PS) measures, and PL defense (PLD) measures appropriate for a company's scale and environment. To establish an enterprise product liability response system, each essential component of corporations should be systematically operated and maintained considering the scale and characteristics of the corporations. Essential components of PL response system is Strategy, Organization, Training, Technology, Investment, and Awareness. Role of essential components is that companies need specific strategies to secure product safety and protect customers from product defects, and appropriate organizations must be composed for effective operation of such strategies. The objective of this paper seeks to examine the relationships among the essential components of the product liability response system and PL performance. PL performance consists of positive performance and negative performance. In particular, positive performance include increased efforts in product or process innovation such as strengthening research and development (R&D) to produce safer products without defects. In order to carry out this research we obtained 98 questionnaire of manufacturing company. A summary of the analyses is as follows: First, the awareness and technology among essential components affect significantly to the positive performance. Second, the awareness and strategy among essential components negative affect to the negative performance.
Keywords
Product Liability(PL); PL Response System; PL Essential Component; PL Performance;
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
연도 인용수 순위
1 Chang, S.J., A Study on Product Liability Management Activity of Product Defectiveness, Journal of the Korean Institute of plant Engineering, 2010, Vol. 15, No. 2, pp. 95-102.
2 Hong, H.K., A Study on the case of PL prevention strategies and prevention systems in the domestic S company, Journal of the Korean Society for Quality Management, 2003, Vol. 31, No. 1, pp. 62-75.
3 Hwang, H.Y., A study on the Discussion Issue on Amendment of Product Liability Law and the Product Liability Insurance, The Journal of Comparative Private Law, 2013, Vol. 20, No. 2, pp. 331-366.
4 Kim, C.N., A Study on the Effects of Safety Quality Activities on Management Performance [dissertation], [Seoul, Korea] : Soongsil University, 2012.
5 Kwon, O.S., An Analysis on Relationships between Product Liability Risk Management Techniques and Performance, Journal of Industrial Economics and Business, 2008, Vol, 21, No. 5, pp. 2353-2370.
6 Kwon, S.R., A Legal Study on the Product Liability of Germany, HanYang Law Review, 2014, Vol. 45, pp. 79-97.
7 Lee, S.M. and Choi, S.C., A Study on the Strategies for Product Liability in the Food Service Industry, The Journal of the Korea Contents Association, 2005, Vol. 5, No. 5, pp. 219-227.
8 NEWS of Fair Trade Commission, http://www.ftc.go.kr/news/policy/competeView.jsp?ews_no=3034&news_ div_cd=2.
9 Park, B.K. and Lim, C.K., A Study on the Effects of Total Product Liability Activities on Firm Performance, Journal of the Korea Industrial Information Systems Research, 2006, Vol. 11, No. 1, pp. 58-68.
10 Park, B.K. and Lim, C.K., Study on the Relationships among Total Quality Management for Safety, Total Product Liability and PL Performances, Journal of Business Research, 2005, Vol. 20, No. 4, pp. 151-174.
11 Seo, J.H. and Bae, S.M., Developing Product Liability Response Strategies of SMEs using PEST-SWOT-AHP analysis, Journal of Society of Korea Industrial and Systems Engineering, 2016, Vol. 39, No. 2, pp. 11-18.   DOI
12 Park, R.G. and Lee, S.H., A Study on the Actual Condition of Counterplan for Product Liability in Small and Medium Enterprises, Journal of the Korea Safety Management and Science, 2010, Vol. 12, No. 4, pp. 99-105.
13 Park, T.H., Humidifier Disinfectant Case and State Liability, Environmental Law and Policy, 2016, Vol. 16, pp. 35-56.   DOI
14 Safety Korea, Korea Agency for Technology and Standards, 2014, Vol. 4.
15 Seo, J.H. and Bae, S.M., Identifying Industry-Specific Components of Product Liability Response System Using DELPHI-AHP Method, Management and Production Engineering Review, 2016, Vol. 7, No. 4, pp. 27-38.   DOI
16 Song, J.H., Seongandang Publisher : Product Liability Law and Corporate Strategies, 2002.
17 Seo, J.H., Ko, B.S., and Bae, S.M., Extracting Priorities of Strategic Components of Product Liability Response System using AHP, Journal of the Korean Society for Quality Management, 2014, Vol. 42, No. 2, pp. 235-252.   DOI
18 Song, J.E. and Jeong, N.S., Civil Issue of Disinfectant Humidifiers : Product Liability and Proof of Cause-Effect Relationship, Environmental Law and Policy, 2016, Vol. 16, pp. 1-33.   DOI