Browse > Article
http://dx.doi.org/10.11627/jkise.2014.37.4.42

A Priority Analysis on Influential Factors for Invigorating Project Management Office (PMO) in Public Sectors based on Analytic Hierarchy Process (AHP)  

Back, Hyungchung (Department of Industrial and Information Systems Engineering, Seoul National University of Science and Technology)
Kang, Pilsung (Department of Industrial and Information Systems Engineering, Seoul National University of Science and Technology)
Publication Information
Journal of Korean Society of Industrial and Systems Engineering / v.37, no.4, 2014 , pp. 42-53 More about this Journal
Abstract
This study identifies influential factors for invigorating the public management office (PMO) system for system integration (SI) projects in public sectors and analyzes the priority of each factor from the point of different stakeholders, i.e., owners, SI company, and PMO. Based on the literature review, four first-level influential factors are identified: legal system maintenance, owner's capability, SI company's capability, and PMO's capability. Among them, the PMO's capability is determined as the most critical factor by all the stakeholders. Among the second-level influential factors, the capabilities of professional engineers and project managers are considered as important among the PMO's capability, whereas the reasonable consulting fee is considered as the most critical factor among the legal system maintenance. With respect to each stakeholder, project management capability is considered as the most important factor for owners, while the reasonable consulting fee is considered as the most important factor for PMO.
Keywords
Project Management Office(PMO); Analytic Hierarchy Process(AHP); Public Sector; IT Project;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
연도 인용수 순위
1 Artto, K., Kulvik, I., Poskela, J., and Turkulainen, V., The integrative role of the project management office in the front end of innovation. International Journal of Project Management, 2011, Vol. 29, No. 4, p 408-421.   DOI
2 Aubry, M., Hobbs, B., and Thuillier, D., A new framework for understanding organisational project management through the PMO. International Journal of Project Management, 2007, Vol. 25, No. 4, p 328-336.   DOI
3 Aubry, M., Richer, M.-C., and Lavoie-Tremblay, M., Governance performance in complex environment : The case of a major transformation in a university hospital. International Journal of Project Management, 2014, http://dx.doi.org/10.1016/j.ijproman.2013.07.008.
4 Bates, W.S., Improving project management : Better project management begins with a project management office. IIE Solutions, 1998, Vol. 30, No. 10, p 42-43.
5 Bayazit, O., Use of analytic network process in vender selection decisions. Benchmarking : An International Journal, 2006, Vol. 13, No. 5, p 566-579.   DOI
6 Bhang, M.J., Study on enhancement of efficiency of project management organizations of public institutions : Centering on Korea rail network authority. Proceedings of Korea Industrial and Systems Engineering, 2008.
7 Cha, H.J., Kim, J.H., and Kim, W.J., Study on evaluating risk factors under software partitioning order. Entrue Journal of Information Technology, 2010, Vol. 9, No. 2, p 77-92.
8 Craford, L., Developing organizational project management capability : Theory and practice. Project Management Journal, 2006, Vol. 37, No. 7, p 74-97.
9 Dai, C.X. and Wells, W.G., An exploration of project management office features and the relationship to project performance. International Journal of Project Management, 2004, Vol. 22, No. 7, p 523-532.   DOI   ScienceOn
10 Desouza, K.C. and Evaristo, J.R., Project management offices : A case of knowledge-based archetypes. International Journal of Information Management, 2006, Vol. 26, No. 5, p 414-423.   DOI   ScienceOn
11 Feeny, D.F. and Willcocks, L.P., Core IS capabilities for exploiting information technology. Sloan Management Review, 1998, Vol. 39, No. 3, p 9-20.
12 Goles, T., Vendor capabilities and outsourcing success: A resource-based view, 2003 Vol. 45, No. 2, p 199-206.
13 Gu, S.H. and Lee, J.H., Methodological implications of AHP for universal design evaluation method. The Journal of the Korea Contents Association, 2013, Vol. 12, No. 7, p 138-146.
14 Han, H.S., Lee, J.N., and Seo, Y.W., Analyzing the impact of a firm's capability on outsourcing success : A process perspective. Information and Management, 2008, Vol. 45, No. 1, p 31-42.
15 Hill, G.M., Evolving the project management office : A competency continuum. Information Systems Management, 2004, Vol. 21, No. 4, p 45-51.
16 Hurt, M. and Thomas, J.L., Building value through sustainable project management offices. Project Management Journal, 2009, Vol. 40, No. 1, p 55-72.   DOI
17 Jeong, J.W. and Joo, H.J., A study on the introduction of PMO in Incheon. Incheon Development Institute 2012.
18 Kang, J.H., Kim, D.S., Kim, H.S., and Ahn, Y.S., A explorative study of the characteristics of superviors on the supervising quality of SI projects : Focusing on SI projects for central administration organizations. Proceedings of the Korean IT Service Society, 2005.
19 Kim, J.G. and Yoon, O.S., A study on PMO functions that affect project performance enhancement. Proceedings of the Korea Society of Management Information Systems, 2010.
20 Kim, S.B., Kim, S.H., and Kim, W.J., A comparative study on critical competence importance between top and executing ISA. Journal of Korean Institute of Information Technology, 2013, Vol. 11, No. 11, p 119-131.
21 Kim, S.Y., A study on the PMO integrated performance management model for improving information system development projects, [dissertation]. [Seoul, Korea] : Sogang University, 2008.
22 Korea Labor Institute, A study on the establishment of win-win labor-management relationship for conglomerate and small and medium-sized companies. Ministry of Employment and Labor, Republic of Korea, 2009.
23 Kyung, T.W. and Kim, S.G., A study on the establishment of priority for IT project management using AHP. Information Systems Review, 2007, Vol. 9, No. 3, p 157-181.
24 Lee, S.H., Shim, G.B., Choi, J.H., and Shim, B.S., A study on ICT project separated order plan and establishment of PMO system. Korean Institute of Procurement, 2011.
25 Kyung, T.W. and Kim, S.G., A study on the priority analysis of information systems audit evaluation factors using fuzzy-AHP method. Information Systems Review, 2008, Vol. 10, No. 3, p 155-183.
26 Lee, C.C., Park, J.Y., and Choi, J.H., The effect of the project managersʼ IT competency and managerial competency on the success of SI projects. The Journal of Information Systems, 2012, Vol. 21, No. 4, p 31-54.   DOI
27 Lee, J.S., An empirical study on the influences and effects of IT PMO governance [dissertation]. [Seoul, Korea] : Chungang University, 2011.
28 Liu, L. and Yetton, P., The contingent effects on project performance of conducting project reviews and deploying project management offices. IEEE Transactions on Engineering Management, 2007, Vol. 54, No. 4, p 789- 799.   DOI
29 Ministry of Security and Public Administration. Electronic government act enforcement ordinance amendment. Presidential Decree No. 24654, Republic of Korea, 2013.
30 Ministry of Security and Public Administration. Regulations on e-government project management commitment. Ministry of Security and Public Administration Announcement, No. 2013-32, Republic of Korea, 2013.
31 Ministry of Security and Public Administration. Public hearing for introduction of PMO in public sectors. Republic of Korea, 2013.
32 Qing-lan, C. and Chang-wei, M., Project management mechanism mediates the influence of business strategy on corporate performance. Proceedings of the 4th International Conference on Wireless Communications, Networking and Mobile Computing (WiCOM'08), 2008.
33 Saaty, T.L., How to make a decision : The analytic hierarchy process. European Journal of Operational Research, 1990, Vol. 48, No. 1, p 9-26.   DOI   ScienceOn
34 Singh, R., Keil, M., and Kasi, V., Identifying and overcoming the challenges of implementing a project management office. European Journal of Information Systems, 2009, Vol. 18, No. 5, p 409-427.   DOI
35 Tam, M.C.Y. and Tummala, V.M.R., An application of the AHP in vendor selection of a telecommunications system. Omega, 2001, Vol. 29, No. 2, p 171-182.   DOI   ScienceOn
36 Suh, C.J., Lee, J.E., and Kim, S.C., A competency model for management consulting : Comparison of the consultant' s competency specialized in small business and large business. The Journal of Vocational Education Research, 2011, Vol. 30, No. 2, p 135-155.