Browse > Article

A Study of the Reverse Logistics Information Factors for Environmental Conscious Logistics System  

Kim Hyun-Soo (School of Advanced Industrial Engineering, Kyonggi University)
Publication Information
Journal of Korean Society of Industrial and Systems Engineering / v.27, no.4, 2004 , pp. 59-68 More about this Journal
Abstract
Recently, shifting channel power is forcing supply chain to take back products. As you can imagine returned product has always been a problem for all parties in the supply chain due to the disruption in operations and a headache in processing returned products. Therefore, every member of supply chain should respond to reverse logistics activities particularly for the return handling process. Under such a strong demand of efficient and cost effective reverse logistics activities, particularly for the return handling process, the information system should be implemented and participated in intensively. This study analyzed the reverse logistics information factors for environmental conscious logistics system limited to returns from customers/consumers. The results provide reverse logistics information factors based on the return handling process which can be used as benchmarking for companies seeking implementation of an efficient return handling system.
Keywords
reverse logistics; reverse logistics information factors; return handling process;
Citations & Related Records
연도 인용수 순위
  • Reference
1 La Londe, B.J. and Master, J.M.; 'Emerging Logistics Strategies: Blueprints for the Next Century,' International Journal of Physical Distribution & Logistics Management, 24(7): 35-47, 1994
2 Rogers, D.S.; 'Going Backwards: a Stud of Reverse Logistics Trends ad Practices,' Council of Logistics Management, Annual Conference, Oct. 13, 1998
3 Ross, J.R.; 'Shifting Logistics into Reverse,' Transport Topics, 1, January 19, 1999
4 김현수, 한대희; '환경친화적 물류시스템의 구축전략연구', 한국산업경영시스템학회 2002년도 춘계학술대회 발표집, 한양대학교, 안산, pp. 335-341, 2002
5 Guiltinan, J.P. and Nwokoye, N.G.; 'Developing Distribution Channels and Systems in the Energing Recycling Industries,' International Journal of Physical Distribution, 6(1): 28-38, 1975
6 http://www.cjmall.com
7 Cairncross, F.; 'How Europe's Companies Position to Recycle,' Harvard Business Review 70, 35-45, March-April 1992
8 Andel, T. and. Aichlmayr, M.; 'Turning Returns into Cash,' Transportation & Distribution, 28-38, August 2002
9 http://www.ssybermart.co.kr archives/archive/0,1363,3908,00,html
10 http://www.adpwds.com/prod_info/returngoods.htm
11 Stock, J.R.,; Development and Implementation Reverse of Logistics Program, Council of Logistics Management, Oak Brook, IL, 1998
12 Barry, J., Girard, G. and Perras, C.; 'Logistics Shifts into Reverse,' Journal of European Business 5, 34-38, September/October 1993
13 Daugherty, P.J., Myers, M.B. and Richey, R.G.; 'Information Support for Reverse Logistics: The influence of Relationship Commitment,' Journal of Business Logistics, 23(1): 85-106, 2002
14 Lewis, I and Talalayevsky, A.; 'Logistics and Information Technology: A Coordination Perspective,' Journal of Business Logistics, 18(1): 141-157, 1997
15 http://www.walmart.com
16 http://www.pressroom.ups.com/pressreleases/
17 Shear, H.; 'Applying Reverse Logistics Processes to the Real World: A Retail Case Study of Sears and Genco,' Council of Logistics Management Conference, 2003
18 Jedd, M.; 'Going Forward with Reverse Logistics,' Inbound Logistics, August, 46-52, 1999
19 Pohlen, T.L. and Farris II, M.T.; 'Reverse Logistics in Plastics Recycling,' International Journal of Physical Distribution and Logistics Management, 22(7): 35-47, 1992
20 Richardson, H.; 'Logistics in reverse,' Industry Week, 250(6): 37-40, 2001
21 http://lgeshop.com
22 Roy, A.; 'How Efficient is Your Reverse Supply Chain?', ICFAI Press, January 2003
23 Stock, J.R.; Reverse Logistics, Council of Logistics Management, Oak Brook, IL, 1992
24 http://www.aee.or.kr/aee/kor/information
25 http://www.bestbuy.com
26 김현수 외 7인; '환경친화적 물류시스템 사례집', 한국표준협회 연구보고서, 2001
27 Andel, T.; 'Reverse Logistics: A Second Chance to Profit,' Transportation & Distribution, 81-88, July 1997
28 Ritzer, J.; 'Returns Gatekeeping Seen as Key to Efficient Reverse Logistics,' STORES, 49-50, February 1998
29 Rogers, D.S. and TIbben-Lembke, R.S.; Going Backwards: Reverse Logistics Trends and Practices, Reverse Logistics Executive Council, 38, 1999
30 Rogers, D.S. and Tibben-Lembke, R.S.; 'An Examination of Reverse Logistics Practices,' Journal of Business Logistics, 22(2): 129-148, 2001
31 Walker, W.T.; 'Rethinking the Reverse Supply Chain,' SCM Review, 4(2), 2000
32 Fabbe-Costes, N.; 'Information management in the logistics service industry: A strategic response to the reintegration of logistical activities,' Transport Logistics, 1(2): 115-127, 1997
33 Higginson, J.K. and Libby, T.; 'Managing the Reverse Flow,' CMA Magazine, 17-20, June 1997
34 Bardi, E.J., Raghunathan, T.S. and Bagchi, P.K.; 'Logistics Information Systems: The Strategic Role of Top Management,' Journal of Business Logistics, 15(1): 71-85, 1994