Browse > Article

A Study on the Influence of Physical Environment Factor of the Discount Stores -Focused on the 3 discount stores in Seoul-  

유재윤 (경희대학교 산업공학과)
조재립 (경희대학교 산업공학과)
Publication Information
Journal of Korean Society of Industrial and Systems Engineering / v.25, no.2, 2002 , pp. 42-49 More about this Journal
Abstract
Recently, relative importance of the discount store is growing more and, as a life style of consumers changes, and foreign discount store is prosperous. This purpose of the research have a thorough grasp of the physical environment and the influencing variables. This paper was based on data which were collected from a self-administered structured questionnaire and statistical analysis were used. The contents of the research is following ; (1) Consumer's recognition difference verification of each discount store according to the T-test. (2) The Relation analysis between perceptional physical environment and service satisfaction. (3) This paper will suggest effective marketing methods according to the factor of satisfaction
Keywords
Service satisfaction; Perceptional physical environment;
Citations & Related Records
연도 인용수 순위
  • Reference