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http://dx.doi.org/10.5762/KAIS.2020.21.9.218

A Case Study on The Development of Quality Cost Management System and Continuous Improvement in The Forging Industry  

Kim, Kang-Woo (Doosan Heavy Industries and Construction Co., Lt.d.)
Cha, Byung-Chul (Department of Business Administration, Changwon National University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.21, no.9, 2020 , pp. 218-228 More about this Journal
Abstract
The material industry is an important infrastructure industry that uses process technology in order to produce parts applied to the final product and determine the quality of the finished product. However, the market environment, which has been recognized as a 3D industry, has deteriorated recently and lost competitiveness compared to other material industry countries. This study analyzed the characteristics of forging companies and The study found that three characteristics of the forging industry, facility-oriented, order-based, and field-centered, and internal failure cost and external failure costs were set as the range of quality cost. A total of eight quality tasks were selected by applying the quality cost management system and continuous quality improvement process developed for large-scale A forging company, and improvement activity proved its effectiveness reducing quality costs by 63.3% compared to the previous year. The research helps forging companies establish a quality management strategy by systematically managing and analyzing quality costs.
Keywords
Quality Cost; Management System; Continuous Improvement; Forging Industry; Defects;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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