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http://dx.doi.org/10.5762/KAIS.2020.21.8.154

Effects of dental hygienist's job satisfaction and communication ability on communication within the organization  

Han, Soo Yeoun (Department of Dental Hygiene, Hyejeon College)
Im, Ae-Jung (Department of Dental Hygiene, Hyejeon College)
Lim, Hee-Jung (Department of Dental Hygiene, Graduate School of Public Health Science, Eulji University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.21, no.8, 2020 , pp. 154-159 More about this Journal
Abstract
In this study, we set the occupational satisfaction and communication ability of clinical dental hygienists as the main variables, and investigated the factors that affect communication within the organization to improve the work of dental hygienists. Self-reporting questionnaires were administered to 200 dental hygienists working in dental hospitals and dental clinics in Seoul and Gyeonggi Province from May 18, 2019 to June 12, 2019. We analyzed the data with Pearson correlation analysis and multiple regression analysis. The significance level was set at 0.05. Research results: Job satisfaction (r=0.193, p<0.05) and communication ability (r=0.404, p<.001) showed a significant positive correlation with intra-organizational communication, and individual communication ability (β=0.461, P<.001), which was found to have a significant effect on communication within this organization. Therefore, in order to improve the communication skills of dental hygienists, they should be proud of their work as professionals, enhance their job satisfaction, and be able to have a clear expression of their own intentions and effective dialogue. Efforts should be made to provide opportunities such as opening related lectures during internal education and maintenance education.
Keywords
Communication; Communicative Competence; Dental Hygienist; Job Satisfaction; Organizational Communication;
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
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