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http://dx.doi.org/10.5762/KAIS.2020.21.6.552

The Effects of APT Management and Residence Quality on Residence Satisfaction and Recommendation Intention  

In, Yong Jun (Department of Architecture Engineering, Chungnam National University)
Oh, Deog Seong (Department of Architecture, Chungnam National University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.21, no.6, 2020 , pp. 552-562 More about this Journal
Abstract
This study examined the effects of apartment complex management and residential quality on the residents' residential satisfaction and recommendation intentions. A survey was conducted on the residents of an apartment complex in Doan, Daejeon. Statistical analysis was analyzed using the SPSS 25.0 program. Exploratory factor analysis (EFA) was carried out to verify the validity of the measurement tools for apartment complex management, residential quality, living satisfaction, and recommendation intention. The Cronbach's α coefficient was evaluated to verify the reliability of the measurement tools. Multi-regression analyses were conducted to verify the research hypotheses. As a result, the following main results were derived. First, maintenance factors and living management factors among apartment complex management factors were found to have a significant effect on the residents' residential satisfaction. Second, among the factors of residential quality in apartment complexes, convenience, safety, comfortability, and economy had a significant effect on residential satisfaction. Third, residential satisfaction had a significant effect on the recommendation intention. Overall, the factors of apartment complex management and residential quality affecting residential satisfaction and recommendation intentions were derived.
Keywords
Dajeon City; APT Management; Residential Quality; Residential Satisfaction; Recommendation Intention;
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Times Cited By KSCI : 4  (Citation Analysis)
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