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http://dx.doi.org/10.5762/KAIS.2020.21.2.229

Moderating Effect of Organization Performance Recognition on the Relationship between Job Value and Organization Value of Hospital Employees  

Ha, Au-Hyun (Department of Health Administration, Pusan Digital Universisty)
Lee, Young-Hwan (Department of Health & Medical Administration, Dongju College)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.21, no.2, 2020 , pp. 229-239 More about this Journal
Abstract
This study aims to provide suggestions for effective human resource management at the organization level, by considering the psychological and behavioral attributes of hospital employees. Employees at 4 general hospitals, 5 hospitals, 7 convalescent hospitals, and 7 psychiatric hospitals were surveyed. A three-step model adjustment return analysis was performed using mean centering methods to the moderating effect of organizational performance recognition, for analyzing the relationship between job value and organization value. Assessing the relationship between job value and organization value revealed that awareness of customer response effort and awareness of hospital image has a moderating effect amongst hospital nurses. Considering the administrative employees of hospitals, awareness of customer response effort had negative moderating effect, whereas awareness of hospital image had positive moderating effect. In nurses of convalescent hospitals, awareness of customer response effort had positive moderating effect, but awareness of growth and competitiveness, and awareness of hospital image, had negative moderating effect. Taken together, our results indicate that depending on the hospital type and occupation, the effect of adjustment of organizational performance recognition when considering the relationship between job value and recognition of organization value by hospital employees, is varied.
Keywords
Hospital Employees; Job Value; Organization Value; Organization Performance Recognition; Moderating Effect;
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