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http://dx.doi.org/10.5762/KAIS.2019.20.3.318

A Study of Functional Performance on Smartphone according to Age Difference  

Yoon, Cheol-Ho (Dept. of Industrial and Management Engineering, Sunmoon University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.20, no.3, 2019 , pp. 318-323 More about this Journal
Abstract
In this study, we examined the differences in age among the various functions required for everyday life through smartphone using environment. The subjects were composed of 30 young adults and 30 elderly people. We set up 12 tasks to evaluate the performance of smartphone functions. At the same time, a questionnaire about smartphone usage habits was made. The questionnaire consists of items related to user history and usage habits. ANOVA analysis was performed using Minitab version 14, and statistically significant differences were found in 10 tasks. The result of the actual values for each task showed that the elderly generally took more time to perform all the tasks than the younger ones. Especially, the tendency of the task which requires a lot of keystrokes was revealed. Especially, in the case of a task requiring a lot of keystrokes, the tendency was remarkable. Young adults have found that they use all functions uniformly overall, and the functions used by the elderly were biased toward some functions, such as dialing, text, kakao talk, and searching. These results suggest that young people use smartphones more frequently than elderly people, and as they become accustomed to using smartphones, the time required to perform functions may be shortened. We suggest that it is necessary to design in terms of hardware or software so that the elderly people can input easily and conveniently.
Keywords
Age Difference; KLM Model; Usability; User Interface; Smartphone;
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