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http://dx.doi.org/10.5762/KAIS.2018.19.8.94

Conceptual Domain of Organizational Citizenship Behavior : the Application of Q-Methodology  

Kim, Kyoung Seok (School of Business Administration, Kyungpook National University)
Lee, Jei Young (School of Media-contents, Catholic Kwandong University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.19, no.8, 2018 , pp. 94-104 More about this Journal
Abstract
This purpose of this study is to extract the perceptual types of Organizational Citizenship Behavior(OCB) conceptual domain. OCB is a employee behavior that goes above and beyond the call of duty, that is discretionary and not explicitly recognized by the employing organization's formal reward system, and that contributes to organizational effectiveness. But, as is generally known, OCB is such a fuzzy concept that many researchers have been questioning the exact conceptual domain of OCB. In this context, we try to applicate Q-methodology to find more effective way of explaining the conceptual domain of OCB. Q-sample was constructed by a thorough review on the relevant literature, and P-sample is 14 employees of an manufacturing company. In conclusion, we find three types of the conceptual domain of OCB, that is coworker-oriented, organization-orienteded, and work-orienteed type. The paper ends with suggestions for future research directions.
Keywords
Conceptual Domain; Organizational Citizenship Behavior(OCB); Q-methodology; Qualitative methodology; Subjectivity study;
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Times Cited By KSCI : 2  (Citation Analysis)
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