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http://dx.doi.org/10.5762/KAIS.2018.19.6.55

Development of Case-based Quality Management System improvement Methodology for Defence Suppliers  

Choi, Jae-Ho (Defence Agency for Technology and Quality)
Ahn, Jong-Moo (Defence Agency for Technology and Quality)
Lee, Hee-Rang (Defence Agency for Technology and Quality)
Kang, Gu-Heon (Defence Agency for Technology and Quality)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.19, no.6, 2018 , pp. 55-67 More about this Journal
Abstract
The Korean defence industry has grown rapidly since the 1970s. In 2015, it generated more than 168 billion won in economic revenue, and exports exceeded 3.6 billion won. With the development of the defense industry, the level of the quality management system for major contractors has improved substantially, but there are many areas of the quality management system that still need improvement for small subcontractors. Therefore, in this paper, we develop a methodology to improve the quality management system for small subcontractors. Based on 101 collected cases, this methodology results in generally improved effects and generally improved methods. By applying the Russian Theory of Inventive Problem Solving (TRIZ) concept of a contradiction matrix, three improvement matrices are derived. A developed improvement matrix is the main support tool of this methodology. This methodology consists of four tasks and eight subtasks, and it can be used as a support tool for creative problem solving by the quality assurance department and the quality assurance manager for small subcontractors.
Keywords
Case-based Quality Management System Methodology(C-QMS-M); Generalized Improvement Methods; Generalized Improvement Effects; Quality Management System; TRIZ;
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Times Cited By KSCI : 2  (Citation Analysis)
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