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http://dx.doi.org/10.5762/KAIS.2017.18.7.365

The Influential Factors of Health-Related Quality of Life in Service Employees  

Yoon, Yo-Sang (Radiological Science of Hanlyo University, Dept. of Public Health, Graduate School of Chosun Univrsity)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.18, no.7, 2017 , pp. 365-374 More about this Journal
Abstract
This study examined the effects of the demographic and health characteristics and chronic diseases on the health-related quality of life in service employees. From January 1, 2013 to December 31, 2014, this study analyzed the data on 607 service employees based on the 2nd data of the 6th National Health and Nutrition Examination Survey with at-test, ANOVA, and hierarchical regression analysis use of SPSS. The results of the analysis showed that the quality of Life in women was lower (${\beta}=-.074$, p=.050) than that of men, and the older the subjects were, the lower their quality of life(${\beta}=307$, p=.000). Regarding the subjective health status, there was a significant increase in the "very Poor"(${\beta}=186$, p=0.027) and "good"(${\beta}=196$, p=.001) status. The quality of life improved with increasing activity (${\beta}=-0.222$, p=0.000)). Some of the subjects perceived "high stress" (${\beta}=-0.123$, p=0.003) and the others perceived "low stress"(${\beta}=-0.176$, p=0.000). The less they perceived stress, the higher their quality of life. The factors explained 24.6% of the health-related quality of life of the subjects. Therefore, to improve health-related quality of life of service employees, more activity opportunities should be given, the subjective health status should be positively perceived and psychological measures to decrease the level of stress should be developed.
Keywords
Quality of life; Subjective health status; activity limitation; stress cognition; Age;
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