Browse > Article
http://dx.doi.org/10.5762/KAIS.2017.18.5.285

Turnover intention and Its Influencing factors among care workers  

Sung, kyoung-Ja (Gumi University College Dept. of Nursing)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.18, no.5, 2017 , pp. 285-293 More about this Journal
Abstract
This study examined the causal relationship among job stress, fatigue, and job satisfaction, which affect the turnover intention of elderly nursing home care workers. Data were collected from Sep.15 to Sep. 30, 2014. Structured self-administered questionnaires were delivered and collected without the respondents' personal information. The subjects were 232 female care workers working in nursing homes in D city. The data were analyzed using the SPSSWIN 21.0 and AMOS 21.0 programs. Covariance structure analysis was performed to estimate the causal relationship between the variables affecting the turnover intention of care workers. The results of the analysis were as follows. The variables included in this study were fatigue, which comprised 4.9% of job stress. Job satisfaction explained 54.6% of job stress and fatigue. The turnover intention was 46.2% due to job stress, fatigue, and job satisfaction. In other words, job stress, fatigue, and job satisfaction had a direct or indirect effect on the turnover intention of care workers. In conclusion, job stress, fatigue, and job satisfaction affect the turnover intention. Therefore, a policy to improve the work environment and working conditions is needed to reduce the turnover intention of care workers, and fulfill their duties in a stable life time workplace.
Keywords
Care Worker; Fatigue; Job Satisfaction; Job stress; Turnover Intention;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Jung EY,A study for the effect on Job Satisfaction from the Job Stress and Burnout out of care managers, Unpublished master's thesis, Baeseok University, Chungcheongnam-do Ch'onan,, 2010 http://www.riss.kr/linkid=T12143294
2 Lee SM, A study on the Determinant Factors of the Care Worker's Intention of Turnover in Care Facilities of the Aged, Unpublished master's thesis, Gwangju University, Gwangju, 2013. http://www.riss.kr/linkid=T13283978
3 Won JC, A study on the Influence of Job Stress upon the Intention of Turnover, Unpublished master's Hansung University, Seoul, 2011
4 Lee JH, Effects of professionalism and job stress on turnover intention in care helpers, Unpublished master's thesis, HanYang University, Seoul, 2011 http://www.riss.kr/linkid=T12507786
5 Lee TH, An Empirical Study on the Determinants of Turnover Intention of Geriatric Care Helpers: Focusing on the Mediating Effects of Job Satisfaction and Organizational Commitment, Unpublished Doctor's Dissertation, Hansung University, Seoul, 2013. http://www.riss.kr/linkid=T13093858
6 Kim MY, Park JH, Lee KJ,, Yoon JM, The Study on Care Worker's Self-Efficacy, Job Satisfaction and Turnover Intention at Long-Term and Home Care Ser vice Centers, Journal of Welfare for the Aged, 62, pp. 361-382, 2013. http://www.riss.kr/linkid=A99865012
7 Kim JS, influence of the Care Workers Emotional Labor on Turnover Intention and Mediating Effects of Emotive Dissonance and Job Satisfaction, Journal of Welfare for the Aged, 61, pp163-187, 2013. http://www.riss.kr/linkid=A99838844
8 Schwartz JE., Jandorf L, Krupp LB. The measurement of fatigue: a new instrument. Journal of Psychosom Research, 37(7), pp753-762, 1993. DOI: https://doi.org/10.1016/0022-3999(93)90104-N   DOI
9 Chang SJ, Standardization of collection and measurement of health statistics data, The Korean Society for Preventive Medicine(Seoul), p144-181, 2000.
10 Slavitt DB, Stamps PL, Piedmont EB, Haase AMB. Nurses' satisfaction with their work situation. Nursing Research, 27(2), pp114-120, 1978. DOI: https://doi.org/10.1097/00006199-197803000-00018   DOI
11 Park JH, Organizational Communication Satisfaction and Job Satisfaction for Nurses in Hospital Setting, Unpublished master's thesis, Ewha Womans University, seoul, 2002.
12 Kim HM, Shift Work Disorder (SWD) of nurses and comparison of fatigue, depression and job satisfaction, Unpublished master's thesis, Daejeon University, Daejeon, 2013. http://www.riss.kr/linkid=T13107756
13 Kang GJ, The effects on job stress in service quality of care management, Unpublished master's thesis, Jungwon University, Kwoesan, Chungcheong -bukdo, 2014. http://www.riss.kr/linkid=T13509308
14 Cho YS, A Study on organizational commitment and turnover intention of secretaries : with special focus on career variables, Unpublished master's thesis, Ewha Womans University, seoul, 1992 http://www.riss.kr/linkid=T7109595
15 Cha KT, Kim IW . Koh SB, Hyun SJ, Park JH, Park JK, Cha BS, Chang SJ, The Association of Occupational Stress with Self-perceived Fatigue in White Collar Employees, Annals of Occupational and Environmental Medicine, 20(3), pp182-192, 2008. http://www.riss.kr/linkid=A77028826
16 Lee KM, A Study on Relationship of Work Stress, Fatigue, and Job Satisfaction of Emergency Room nurses, Unpublished master's thesis, Chonnam University, Gwang Ju, 2003. http://www.riss.kr/linkid=T8986979
17 Kwak JB, A Study on The Relationship between Job Stress and Job Satisfaction o f Caregivers, Unpublished master's thesis, Hannam University, Daejon, 2010 http://www.riss.kr/linkid=T11899760
18 Kim HY, Mo JH, Kim SH, The Effects of Turnover Intension on Long-term Care Workers' Occupational Stress, Journal of Korea Governance, 17(2), pp205-227, 2010. http://www.riss.kr/linkid=A82394434   DOI
19 Yang EK. A Study on the job stress and job satisfaction and turnover intention of the workers.: around small business employees, Korea University Graduate School of Education A master's thesis. 2010
20 An EH, Study on the job stress of workers at the elderly care facilities, Unpublished master's thesis, Sang-ji University, Kangwon-do, 2008. http://www.riss.kr/linkid=T11304729
21 Becker, T.E., "Foci and base of Commitment: are they Distinctions Worth marking", Journal of Academy Management, 35(1), pp.232-244, 1992. DOI: https://doi.org/10.2307/256481   DOI