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http://dx.doi.org/10.5762/KAIS.2017.18.3.418

A Study on Influence Factors of Mobile Healthcare Service Using Structural Equation Modeling  

Lee, OK-Hee (Department of Health Manegement & Education, Kyung Dong University)
Ham, Seung-Woo (Department of Medical Record, Korea Institute of Radiological & Medical Sciences)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.18, no.3, 2017 , pp. 418-427 More about this Journal
Abstract
The purpose of this study is to investigate the factors influencing the intention to use mobile healthcare services based on smartphones. Data collection was conducted from March 10, 2014 to April 8, 2005. The collected data were analyzed by SPSS WIN 23.0 and AMOS 18.0 using Path analysis and Structural equation modeling analysis. The results showed that service quality and innovativeness, which are external variables, had a statistically significant effect on perceived usefulness, and these two factors had a positive effect on the intention to use mobile healthcare services. Usefulness also has a significant effect on perceived usefulness, and content characteristics and cost rationality have a significant effect on usability. The usefulness of the service also directly affects the intention to use mobile health care services, and various factors affect their effective use. In response to the recent rise in medical expenses, mobile healthcare using smartphones has emerged and there is a need to develop awareness of the various attempts by companies to develop such apps. The government should also make effort to improve accessibility to healthcare services by introducing suitable policies. It is expected that future studies will be continuously conducted to confirm the development of differentiated services for mobile healthcare subjects and their intention to use them.
Keywords
Consumers; Use; Mobile-Healthcare; Smartphone; Healthcare; Structural Equation Model;
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Times Cited By KSCI : 6  (Citation Analysis)
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