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http://dx.doi.org/10.5762/KAIS.2017.18.11.390

A study on the ecosystem activation of mobile sector: focused on small and medium businesses  

Ahn, Jong-Chang (Department of Information Systems, Hanyang University)
Lim, Chae-Young (Dep. of Industrial Engineering and Economics, Tokyo Institute of Technology)
Joe, Moon-Jeung (Dep. of Electronics Engineering, Gyeongnam National University of Science and Technolgy)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.18, no.11, 2017 , pp. 390-398 More about this Journal
Abstract
In this study, we conducted a questionnaire survey for the purpose of finding a method of mobile sector ecosystem activation targeted at small and medium businesses (SMBs). Through the total of 204 responders consisting of business employees from each mobile sector, we analyzed the factors inhibiting the development of the mobile ecosystem and preventing the activation the mobile market, as well as conducting a diagnosis of the digital potential. This paper presented suggestions for searching for a systematic supporting strategy considering the short-term inhibitory factors (market structure improvement, financial support, etc.) and long-term orientation factors (personnel nurturing, strengthening of supporting role by governmental initiative) for the activation of the domestic mobile market. After measuring the digital potential, we found that domestic mobile SMBs have perceived the importance of the digital potential and have considered and readied themselves for the future market. The present survey found that if suitable digitalization can be accomplished for their firms' products and services, they have the ability and willingness to succeed in the market. However, they have a hard task ahead of them from adigital delivery perspective given the potential for digital disruptions.
Keywords
Digital delivery; Digital disruption; Digital potential; Mobile market; Mobile ecosystem; Small and medium businesses;
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