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http://dx.doi.org/10.5762/KAIS.2017.18.11.381

The Effect of Success Factors of Corporate Knowledge Management on Business Fidelity and Organization Performance: focusing on the mediating effect of organizational learning  

Jeong, Myoung-Sun (Division of Intellectual Property, Mokwon University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.18, no.11, 2017 , pp. 381-389 More about this Journal
Abstract
Recently, due to the continuous changes in the business environment and increased competition, enterprises are introducing technology management to increase their value and enhance their competitiveness. In this study, based on the structural equations model, we investigated the effects of the core success factors of knowledge management on job fidelity and organizational performance and the mediating effects of organizational learning. In addition, organizational culture and information technology and process were assumed to be the key factors affecting knowledge management, and organizational learning was represented by experimental learning, indirect learning, and shared learning. As a result, it was found that knowledge management positively affects business fidelity and organizational performance and, even when it is mediated by organizational learning, it positively affects business fidelity and organization performance directly or indirectly. Therefore, we were able to confirm the importance of utilizing knowledge management in companies and to suggest an appropriate application scope for applying knowledge management and organizational learning.
Keywords
Knowledge Management; Organizational Learning; Business Fidelity; Organizational Performance; Structual Equation;
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