Browse > Article
http://dx.doi.org/10.5762/KAIS.2017.18.10.265

Effects of Social Support and Self-Regulation on Job Stress: Focused on Personal Assistants for the Disabled  

Chung, Myung-Sun (Department of Counseling Psychology Education, Joongbu University)
Lee, Kyong-Jun (Division of Welfare, Joongbu University)
Han, Gun-Hwan (Department of Industrial and Advertising Psychology, Daejeon University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.18, no.10, 2017 , pp. 265-273 More about this Journal
Abstract
This study aimed to investigate the moderating effect of self-regulation on the impact of social support on job stress, by focusing on the relationship between these three variables in terms of their effects of on personal assistants for the disabled. We surveyed 330 personal assistants for the disabled and asked them what they thought about social support, self-regulation, and job stress. Among them, a total of 276 subjects were included in the analysis. Moderated multiple regression (MMS) through the simultaneous-entry method was employed for the analysis using SPSS (PASW) 18.0 and PROCESS Macro for SPSS. The main results were as follows. First, social support and self-regulation contributed to the decrease in job stress. Second, self-regulation turned out to have a moderating effect on the relationship between social support and job stress, and enhanced the effect of social support on the decrease of job stress. Lastly, the implications and limitations of this study, as well as suggestions for future research, are discussed. This study suggests that besides external resources such as social support, internal resources such as self-regulation are necessary in order to manage job stress in the field of personal assistance services for the disabled.
Keywords
Social support; Job stress; Self-regulation; Moderator; Personal assistant for the disabled;
Citations & Related Records
Times Cited By KSCI : 4  (Citation Analysis)
연도 인용수 순위
1 E.-Y. Park, E.-J. Kim, "Job Stress and Self-efficacy of Occupational Therapist", The Journal of the Korea Contents Association, vol. 8, no. 10, pp. 208-216, 2008. DOI: https://doi.org/10.5392/JKCA.2008.8.10.208   DOI
2 S. W. Lee, K. S. Kim, S. H. Park, "A Study on the Effect of Self-management and Relaxation Training through Biofeedback on Influencing the Stress Response and Immune Functions", Journal of Korean Academy of Nursing, vol. 29, no. 4, pp. 855-869, 1999. DOI: https://doi.org/10.4040/jkan.1999.29.4.855   DOI
3 S.-D. Won, S.-I. Oh, S. Park, M. K. Rhee, "Development and Validation of the Goal-Focused Self-Regulation Scale(GF-SRS)", The Korean Journal of Health Psychology, vol. 20, no. 4, pp. 785-802, 2015. DOI: https://doi.org/10.17315/kjhp.2015.20.4.005   DOI
4 J.-W. Park, "A study to development a scale of social support", Unpublished doctoral dissertation, Yonsei University, 1985.
5 I.-S. Kim, "Relationships between social-environmental factors and psychological distress among Korean women in poverty", Unpublished doctoral dissertation, Seoul National University, 1994.
6 S. Jayarante, W. A. Chess, Job satisfaction and burnout in social work. In B. A. Faber (Ed.), Stress and burnout in the human service professions (pp. 129-141), Pergamon, 1983.
7 C.-M. Lee, H.-K. Park, "A Study on the Measurement of Job Stress (I)", The Korean Journal of Social and Personality Psychology, vol. 4, no. 1, pp. 241-262, 1988.
8 D. Dieterly, B. Schneider, "The Effect of Organizational Environment on Perceived Power and Climate: A Laboratory Study", Organizational Behavior and Human Performance, vol. 11, pp. 316-337, 1974. DOI: https://doi.org/10.1016/0030-5073(74)90023-3   DOI
9 A. F. Hayes, Introduction to mediation, moderation, and conditional process analysis: A regression-based approach, Guilford Press, 2013.
10 R. M. O'Brien, "A Caution Regarding Rules of Thumb for Variance Inflation Factors", Quality and Quantity, vol. 41, no. 5, pp. 673-690, 2007. DOI: http://dx.doi.org/10.1007/s11135-006-9018-6   DOI
11 P. Dattalo, Analysis of multiple dependent variables, Oxford University Press, 2013. DOI: https://doi.org/10.1093/acprof:oso/9780199773596.001.0001
12 J. Cohen, Statistical power analysis for the behavioral sciences (2nd ed.), Lawrence Erlbaum, 1988.
13 J. Cohen, P. Cohen, S. G. West, L. S. Aiken, Applied multiple regression/correlation analysis for the behavioral sciences (3re ed.), Lawrence Erlbaum, 2003.
14 G. Kochanska, K. Murray, T. Y. Jacques, A. L. Koenig, K. A. Vandegeest, "Inhibitory Control in Young Children and Its Role in Emerging Internalization", Child Development, vol. 67, no. 2, pp. 490-507, 1996. DOI: http://dx.doi.org/10.1111/j.1467-8624.1996.tb01747.x   DOI
15 J. Kuhl, "A Theory of Self-regulation: Action versus State Orientation, Self-discrimination, and Some Applications", Applied Psychology, vol. 41, no. 2, pp. 97-129, 1992. DOI: http://dx.doi.org/10.1111/j.1464-0597.1992.tb00688.x   DOI
16 P. J. Curran, S. G. West, J. F. Finch, "The Robustness of Test Statistics to Nonnormality and Specification Error in Confirmatory Factor Analysis", Psychological Methods, vol. 1, pp. 16-29, 1996. DOI: http://dx.doi.org/10.1037//1082-989X.1.1.16   DOI
17 S.-T. Kim, "A study on emotional labor and social support from coordinators of a personal assistants affecting turnover intention and mediation effect of job stress", Unpublished doctoral dissertation, Mokwon University, 2014.
18 Ministry of Health and Welfare. 2016 Personal assistance service guide, 2016 [Internet]. Available From: http://129.go.kr/info/info04_view.jsp?n=463(accessed June., 28, 2017)
19 C.-S. Lee, "An Analysis on the Present Condition of the Provision of Personal Assistant Services by Activity Assistant for People with Disabilities", GRI Review, vol. 13, no. 1, pp. 121-144, 2011.
20 M.-S. Chung, G.-H. Han, K.-J. Lee, "Mediated Moderation in the Relationship between Emotional Labor and Turnover Intention among Personal Assistants for the Disabled: Mediating Effect of Job Stress and Moderating Effect of Social Support from Coordinators", Journal of Special Education and Rehabilitation Science, vol. 56, no. 1, pp. 489-509, 2017. DOI: https://doi.org/10.23944/isers.2017.03.56.1.20   DOI
21 P. J. Sandiford, D. Seymour, "Emotional Labor in Public Houses: Reflections on a Pilot Study", Journal of Hospitality and Tourism Research, vol. 26, no. 1, pp. 57-70, 2002. DOI: http://dx.doi.org/10.1177/1096348002026001004   DOI
22 V. S. Helgeson, "Social Support and Quality of Life", Quality of Life Research, vol. 12, no. 1, pp. 25-31, 2003. DOI: http://dx.doi.org/10.1023/A:1023509117524   DOI
23 G. Blau, "An Empirical Investigation of Job Stress, Social Support, Service Length, and Job Strain", Organizational Behavior and Human Performance, vol. 27, no. 2, pp. 279-302. 1981. DOI: http://dx.doi.org/10.1016/0030-5073(81)90050-7   DOI
24 M. S. Chung, "The Buffering Effect of Autonomy between Emotional Labor and Job Stress in Childcare Teachers", The Korean Journal of Counseling and Psychotherapy, vol. 26, no. 1, pp. 147-166, 2014.
25 Y. J. Kim, "The effect of self efficacy on the relationships between job stress and organizational effectiveness of home helper", Unpublished doctoral dissertation, Chosun University, 2008.
26 S.-Y. Lee, S.-R. Suh, "Effect of Social Support and Self-efficacy in the Relationship between Nursing Work Environment and Reality Shock in New Graduate Nurses", Journal of the Korea Academia-Industrial cooperation Society, vol. 18, no. 4, pp. 317-324, 2017. DOI: https://doi.org/10.5762/KAIS.2017.18.4.317   DOI
27 A. H. Han, H. J. Ahn, "The Influence of Social Support and Ego-resilience on the Burnout of Infant Teacher", Journal of the Korea Academia-Industrial cooperation Society, vol. 18, no. 1, pp. 460-466, 2017. DOI: https://doi.org/10.5762/KAIS.2017.18.1.460   DOI
28 M. van Woerkom, A. B. Bakker, L. H. Nishii, "Accumulative Job Demands and Support for Strength Use: Fine-tuning the Job Demands-Resources Model using Conservation of Resources Theory", Journal of Applied Psychology, vol. 101, no. 1, pp. 141-150, 2016. DOI: http://dx.doi.org/10.1037/apl0000033   DOI
29 R. Schwarzer, N. Knoll, "Functional Roles of Social Support within the Stress and Coping Process: A Theoretical and Empirical Overview", International Journal of Psychology, vol. 42, no. 4, pp. 243-252, 2007. DOI: http://dx.doi.org/10.1080/00207590701396641   DOI
30 J. Yang, K. W. Mossholder, "Examining the Effects of Trust in Leaders: A Bases-and-foci Approach", The Leadership Quarterly, vol. 21, no. 1, pp. 50-63, 2010. DOI: http://dx.doi.org/10.1016/j.leaqua.2009.10.004   DOI
31 F. H. Kanfer, Self-regulation: Research, issues, and speculations, In C. Neuringer, J. L. Michael (Eds.), Behavior modification in clinical psychology (pp. 178-220), Appleton-Century-Crofts, 1970.
32 R. F. AbuAlRub, "Job Stress, Job Performance, and Social Support among Hospital Nurses", Journal of Nursing Scholarship, vol. 36, no. 1, pp. 73-78, 2004. DOI: http://dx.doi.org/10.1111/j.1547-5069.2004.04016.x   DOI
33 M.-S. Chung, "Convergence Study on the Relationship between Emotional Labor and Burnout in Early Childhood Teachers: The Buffering Effect of Goal-focused Self-regulation", Journal of the Korea Convergence Society, vol. 8, no. 6, pp. 291-297, 2017. DOI: http://dx.doi.org/10.15207/JKCS.2017.8.6.291   DOI
34 C. B. Kopp, "Antecedents of Self-regulation: A Developmental Perspective", Developmental Psychology, vol. 18, no. 2, pp. 199-214, 1982. DOI: http://dx.doi.org/10.1037/0012-1649.18.2.199   DOI
35 J. P. Byrnes, The nature and development of decision-making: A self-regulation model, Lawrence Erlbaum, 1998.
36 C. S. Carver, M. F. Scheier, Self-regulation of action and affect, In K. D. Vohs, R. F. Baumeister (Eds.), Handbook of self-regulation: Research, theory, and applications (2nd ed., pp. 3-21), Guilford Press, 2011.
37 D. C. Miller, J. P. Byrnes, "Adolescents' Decision Making in Social Situations: A Self-regulation Perspective", Journal of Applied Developmental Psychology, vol. 22, no. 3, 237-256, 2001. DOI: http://dx.doi.org/10.1016/S0193-3973(01)00082-X   DOI
38 G. Keinan, "Decision Making under Stress: Scanning of Alternatives under Controllable and Uncontrollable Threats", Journal of Personality and Social Psychology, vol. 52, no. 3, pp. 639-644, 1987.   DOI