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http://dx.doi.org/10.5762/KAIS.2016.17.4.743

The Maintenance Process Model using BPMN Method in Public Rental Housing  

Park, Kyung-Mo (Innovation Durable Building and Infrastructure Research Center, Hanyang University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.17, no.4, 2016 , pp. 743-751 More about this Journal
Abstract
It is critical to effectively change the measures of prevention from the breakdown maintenance proceeding an apartment housing maintenance task scope. It is necessary that systematization be performed for a series of tasks, such as facility inspection, diagnosis and replacement. In addition, it is preceded by establishing a standardization for maintenance work scope. Therefore, this study examined the problems related to public rental housing maintenance work scope to manage it more systematically. In addition, the study suggests a work process section for facility repairs, long term replacement and general maintenance using one on one interviews with experts to classify the occupants, management office and head office. This study's standard work system is expected to provide fairness and transparency in addition to improving the productivity in public rental housing maintenance via an efficiency promotion plan. In addition, it is used as the basic reference for developing a system of public rental housing maintenance costs and diagnosis actions. Finally, it is necessary to create improvements that provide a more objective work system standardization throughout the analysis of the productivity data according to the work flow and the review of the occupants, management office and head office in the future applications of the pilot site.
Keywords
Business process; BPMN(Business Process Modeling Notation); Maintenance process model; Maintenance management; Public rental housing;
Citations & Related Records
Times Cited By KSCI : 9  (Citation Analysis)
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