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http://dx.doi.org/10.5762/KAIS.2016.17.12.415

Caring Experiences of the Nurses Caring for Foreign Inpatients of non-English Speaking  

Jang, Hye-Young (College of Nursing, Hanyang University)
Lee, Eun (Department of Nursing, Masan University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.17, no.12, 2016 , pp. 415-426 More about this Journal
Abstract
With a rapidly increasing number of foreign patients in Korea, it is necessary to manage and enhance the quality of nursing care for foreign inpatients through the promotion of studies on practical nursing care experience. This study is a qualitative study conducted to understand and describe the care experiences of nurses responsible for non-English speaking foreign inpatients. There were 10 nurses with a clinical career of more than two years included in this study for analysis. Data were collected through in-depth individual interviews and analyzed using qualitative content analysis. Five themes emerged from the analysis. 'Aware of cultural differences', 'establish trusting relationships through all my heart', 'additional nursing task', 'empathy for genuine nursing', 'sorriness and relieved'. The results of this study provided the understanding on the experiences of nurses, who do not speak English, but still responsible for providing care to foreign inpatients. Despite the language barrier, cultural differences, and work overload, nurses caring for foreign patients struggled with authenticity in nursing. On the other hand, as there was a lack of system resources, such as manuals and training materials in various languages other than English, institutions should put forth greater effort and resources to be prepared to care for foreign inpatients.
Keywords
Nurses; Inpatient; Patient Care; Qualitative Research;
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Times Cited By KSCI : 14  (Citation Analysis)
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