Browse > Article
http://dx.doi.org/10.5762/KAIS.2015.16.10.7013

The relationship of quality of sleep, fatigue and job stress of airlines international flight attendants in full service carriers  

Hwang, Hye Min (Department of Nursing, Bu-cheon University)
Kim, Mo Ran (Department of Airline Services, Bu-cheon University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.16, no.10, 2015 , pp. 7013-7020 More about this Journal
Abstract
The purpose of the study was to explore quality of sleep, fatigue and job stress and to identify related factors in airlines international flight attendants. The major findings of this study were as follows: 1) Significant factors of job stress by Subject Characteristics were gender(t=-4.14, p<.001), position(F=3.47, p=.011), monthly flight time(F=3.70, p=.028), health supplements(t=3.66, p<.001), sleeping pills(t=4.27, p<.001). 2) A statistically significant relationship between quality of sleep(r=-.57, p<.001), fatigue(r=.61, p<.001) and job stress. 3) The results of the regression analyses showed that fatigue, sleeping pills, gender, quality of sleep were statistically significant in predicting airlines international flight attendants' job stress. The result of this review provide a better understanding of quality of sleep, fatigue and job stress in airlines international flight attendants.
Keywords
cross-sectional study; fatigue; flight attendant; job stress; quality of sleep;
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
연도 인용수 순위
1 K. H. Cho, H. S. Ko, "Effect of Cabin Attendants' Job Stress on Job Satisfaction and Organizational Commitment and Turnover Intention in the Airline Service", The journal of Korea Contents Society, vol. 10, No. 7, pp. 404-419.
2 Y. H. Maeng, D. M. Lee, "A Comparative Study between Full Service and Low-Cost Carrier on the Effect of Job Stress on Career Satisfaction among Flight Attendants", The journal of aviation management society of Korea, vol. 12, No. 5, pp. 119-139.
3 J. Cohen., Statistical power analysis for the behavioral science (2nd ed). NewYork: Academic Press. 1988.
4 R. Snyder-Halpern, J. A. Verran, "Instrumentation to describe subjective sleep characteristics in healthy subjects", Research in Nursing & Health, vol. 10, No. 3, pp. 155-163, 1987. DOI: http://dx.doi.org/10.1002/nur.4770100307   DOI
5 J. J. Oh, M. S. Song, S. M. Kim, "Development and Validation of Korean Sleep Scale A", Journal of Korean Academy of Nursing, vol. 28, No. 3, pp. 563-572. 1998.   DOI
6 T. Chalder, G. Berelowitz, T. Pawlikowska, L. Watts, "Development of fatigue" Journal of Psychosomatic Research, vol. 37, No. 2, pp. 147-153, 1993. DOI: http://dx.doi.org/10.1016/0022-3999(93)90081-P   DOI
7 M. S. Park, "Fatigue and Related Factors in Elderly People Living at Home", Journal of Korean Gerontological Nursing, vol. 11, No. 2, pp. 173-183, 2009.
8 D. F. Parker, T. A. Decotiis, "Organizational determinants of job stress", Organizational Behavior and Human Performance, vol. 32, pp. 160-177, 1983. DOI: http://dx.doi.org/10.1016/0030-5073(83)90145-9   DOI
9 R.P. Quinn, L. G. Shepard, The 1972-1973 Quality of Employment Survey. Ann Arbor: University of Michigan, Institute for Social Research. 1974.
10 Y. H. Lee, H. Y. Park, "The Relationship between Job Stressors and Organizational Effectiveness: The Moderating Effects of Job Stress", Journal of Tourism Management Research, vol. 10, No. 3, pp. 113-138, 2006.
11 Y. M. Park, "The relation of Sleep, Mental Health and Job Satisfaction of Nurse in General Hospital" Unpublished Master's Thesis, Chodang University, 2015.
12 M. K. Nam, "The effects of sleep education on sleep improvement in hospitalized elderly" Unpublished Master's Thesis, Yonsei University, 2008.
13 Y. S. Byun, M. S. Park, "Chronic Fatigue and Related Factors in Adults", Journal of Korean Academy of Fundamental Nursing, vol. 8, No. 3, pp. 302-313, 2001.
14 T. J. Ballard, S. Lagorio, G. D. Angelis, M. Santaquilani & M. Caldora, "A Retrospective Cohort Mortality Study of Italian Commercial Airline Cockpit Crew and Cabin Attendants, 1965-96", International Journal of Occupational and Environmental Health, vol. 8, No. 2, pp. 87-96, 2002. DOI: http://dx.doi.org/10.1179/oeh.2002.8.2.87   DOI
15 T. J. Ballard, P. Romito, L. Lauria, V. Vigiliano, M. Caldora, C. Mazzanti, & A. Verdecchia, "Self perceived health and mental health among women flight attendants", Occupational and environmental medicine, vol. 63, No. 1, pp. 33-38, 2006. DOI: http://dx.doi.org/10.1136/oem.2004.018812   DOI
16 L. Brown, The efficacy of flight attendant/pilot communications in a post 9/11 environment: Viewed from both sides of the fortress door. Unpublished draft manuscript. Psychological Bulletin, vol. 95, No. 3, pp. 542-575, 1984.   DOI
17 T. Akerstedt, K. P. Wright, "Sleep loss and fatigue in shift work and shift work disorder", Sleep medicine clinics, vol. 4, No. 2, pp. 257-271, 2009. DOI: http://dx.doi.org/10.1016/j.jsmc.2009.03.001   DOI
18 Korea Airport Corporation. Aviation Statistics 2012 [Internet]. Seoul, Availavle From: http://www.airport.co.kr/wwweng/subIndex/4397.do. (assessed March 10, 2015)
19 D. H. Kwon, "A Study on the Competence of Korean Cabin Crews in Foreign Airlines-From E Airline Cabin Crews' perspectives", Journal of aviation management society of Korea. vol. 7, No. 2, pp. 111-127, 2009.
20 C. T Chung, U. L Chung, "An exploration of quality of life and related factors among female flight attendants", Journal of Nursing Research, vol. 17, No. 3, pp. 212-220, 2009. DOI: http://dx.doi.org/10.1097/JNR.0b013e3181b2558f   DOI
21 G. H. Son, S. Y. Chung, K. J. Kim, "Biological Rhythms and Neuroendocrine Systems", Endocrinology and Metabolism, vol. 25, No. 4, pp. 249-257, 2004. DOI: http://dx.doi.org/10.3803/EnM.2010.25.4.249   DOI
22 T. Ballard, L. Corradi, L. Lauria, C. Mazzanti, G. Scaravelli, F. Sgorbissa, P. Romito, and A. Verdecchia, "Integrating qualitative methods into occupational health research: a study of women flight attendants", Occupational and Environmental Medicine, vol. 61, No. 2, pp. 163-166, 2004. DOI: http://dx.doi.org/10.1136/oem.2002.006221   DOI
23 J. Fuller, J. Schaller-Ayers, Health assessment: A nursing approach. Philadelphia(PA): Lippincott, 2000. DOI: http://dx.doi.org/10.1159/isbn.978-3-318-00549-3
24 J. J. Pilcher, B. J. Lambert, A. I. Huffcutt, "Differential effects of permanent and rotating shifts on self-report sleep length: a meta-analytic review", Sleep, vol. 23, pp. 155-163, 2000.
25 S. Garbarino, F. De Carli, L. Nobili, B. Mascialino, S. Squarcia, M. A. Penco, M. Beelke, F. Ferrilla, "Sleepiness and sleep disorders in shift workers: a study on a group of italian police officers." Sleep, vol. 25, No. 6, pp. 648-653, 2002.   DOI
26 K. Holcomb, K. Avers, L. Dobbins, J. Banks, L. Blackwell, T. Nesthus, Flight Attendant Fatigue. Part IV. Analysis of Incident Reports, Federal Aviation Administration, 2009. DOI: http://dx.doi.org/10.1037/e733972011-001
27 C. L Drake, T. Roehrs, G. Richardson, J. K. Walsh, T. Roth, "Shift work sleep disorder: prevalence and consequences beyond that of symptomatic day workers", Sleep, vol. 27, No. 8, pp. 1453-1462, 2004.   DOI
28 T. D. Luna, J. French, J. L. Mitcha, "A study of USAF air traffic controller shiftwork: sleep, fatigue, activity, and mood analyses", Aviation, Space, and Environmental Medicine, vol. 68, No.1, pp. 18-23, 1997.
29 E. S. Schernhammer, C. H. Kroenke, F. Laden, S. E. Hankinson, "Night Work and Risk of Breast Cancer", Epidemiology, vol. 17, No. 1, pp. 108-111, 2006. DOI: http://dx.doi.org/10.1097/01.ede.0000190539.03500.c1   DOI
30 S. J. Kim, M. O. Gu, "A Study on the Relationship among Circadian Types, Sleep Quality and Adaptation to Night Shifts among Nurses Working on Two or Three Day Night Duties", Journal of Korean Clinical Nursing Research, vol. 19, No. 3, pp. 309-320, 2013.   DOI
31 E. J. Lee, S. H. Shin, "The Effect of Health Promotion Behavior on Fatigue and Depression among Shift Nurses", Journal of the Korea Academia-Industrial cooperation Society, vol. 15, No. 4, pp. 2256-2264, 2014. DOI: http://dx.doi.org/10.5762/KAIS.2014.15.4.2256   DOI
32 H. M. Oh, G. S. Jeong, J. O. Kim, "The Effects of Aroma Inhalation Method with Roll-on in Occupation Stress, Depression and Sleep in Female Manufacture Shift Workers" Journal of the Korea Academia-Industrial cooperation Society, vol. 15, No. 5, pp. 2903-2913, 2014. DOI: http://dx.doi.org/10.5762/KAIS.2014.15.5.2903   DOI
33 J. S. Park, E. R. Choi, "A Study on Relationships between Sleep Disorder, Fatigue and Job Stress in Police Shift-workers", The Institute of Police Science, vol. 5, No. 1, pp. 25-53, 2010.