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http://dx.doi.org/10.5762/KAIS.2014.15.8.5140

Relationships of Emotional Labor, Job Satisfaction and Burnout among Medical Technologists in a University Hospital  

Song, Yong-Beom (The Catholic Univ. of Korea Daejeon ST. Mary's Hospital)
Lee, Tae-Yong (Department of preventive Medicine and Public Health, Chungnam National University School of Medicine and Research Institute for Medical Sciences)
Kim, Young-Ran (Department of preventive Medicine and Public Health, Chungnam National University School of Medicine and Research Institute for Medical Sciences)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.15, no.8, 2014 , pp. 5140-5149 More about this Journal
Abstract
The present study examined the relationships of emotional labor, job satisfaction and burnout in medical technologists working at university hospitals. The study subjects were 145 medical technologists and health information technicians working at 4 university hospitals. The investigation was conducted using a standardized self-administered questionnaire from April 10-19, 2013. As a result of hierarchical multiple regression, the socio-demographic characteristics, health-related behavior factors, job-related factors, emotional labor and job satisfaction were selected as significant variables and related variables affecting the level of burnout. The descriptive power of these variables(socio-demographic characteristics, health-related behavior factor) was 21.7%, especially it can be seen that emotional labor and job satisfaction variable input 16.8% and 8.2% increase explanatory power respectively.
Keywords
Medical Technologists; A University Hospital; Emotional Labor; Job Satisfaction; Burnout;
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