[KSCI] Korea Science Citation Index Service

http://dx.doi.org/10.5762/KAIS.2014.15.5.2758

The Differential Effect of Task & Relationship Conflict: The Mediating Effect of Relationship Conflict based on the Conflict Transference, and the Moderating Effect of Team-Identification

Kim, Hack-Soo (Business School, Korea University)
Lee, Jun-Ho (Division of Business Administration, Hoseo University)
Bae, Bum-Soo (Joint Forces Education Directorate, Joint Forces Military University)

Publication Information

Journal of the Korea Academia-Industrial cooperation Society / v.15, no.5, 2014 , pp. 2758-2768 More about this Journal

Abstract

A research on differential effects of task and relationship conflicts claims positive effects of task conflict on innovation performance and negative effects of relation conflict on innovation performance. Yet, given the intimate interconnectedness of task conflict and relation conflict, task conflict, which has a beneficial impact on innovation performance, may have adverse effects on innovation performance as it goes through the process of being transferred to relation conflict. That necessitates the need for a way of management that can undermine the process of transference of task conflict to relation conflict, and team identification, which is a social identity of an individual and also a sort of positive, affective or cognitive bonds of such individual toward the team, can be an effective way of managing conflict. The research, which was conducted based on materials collected from 213 employees, confirms that such theory holds true for the real-life business environment. Based on the findings, this study suggested implications and directions for future research.

Keywords

Adaptive Performance; Differential/Transference Effect; Relationship Conflict; Task Conflict; Team-Identification;

Citations & Related Records

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