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http://dx.doi.org/10.5762/KAIS.2013.14.10.5012

Factors Associated with Employee Satisfaction on Training & Education Programs in General Hospitals  

Kim, Choon Ae (Korea Service & Research Institute)
Suh, Won Sik (Dept. of Healthcare Management, Gachon University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.14, no.10, 2013 , pp. 5012-5019 More about this Journal
Abstract
The purpose of this study was to suggest a better education programs for general hospitals. To do so, we conduct an empirical analysis of factors associated with employee satisfaction on training and education programs in general hospitals. The subjects were 490 respondents from 4 general hospitals, and the major findings of the study were as follows: First, employee satisfaction on training and education programs were shown statistically significant difference according to their demographic characteristics. Second, hospital employees whose organizational commitment and job performance was better expressed had more satisfaction with the education and training they received. Finally, it was found that self-efficacy had a moderation effect on between expectations for education and satisfaction with education and training. The study finally discusses practical implications for developing effective education program.
Keywords
Education and training program in hospital; Employee satisfaction; Self-efficacy;
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Times Cited By KSCI : 1  (Citation Analysis)
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