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http://dx.doi.org/10.5762/KAIS.2012.13.11.5114

The Effect of Job Stress on Burnout and Organizational Commitment  

Park, Jong-Chan (Department of Tourism Management, Gwangju University)
Shin, Hye-Sook (Department of Tourism, Kangwon University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.13, no.11, 2012 , pp. 5114-5123 More about this Journal
Abstract
This paper tried to identify the impacts of job stress on burnout and organizational commitment in the casino industry. Prepared questionnaires were distributed to 300 sample employees working in domestic casino, then used for data analysis 283. The results of this study are as follows: Firstly, dissimilarity have a positive effect on emotional exhaustion. Secondly, role conflict and dissimilarity have a positive effect on lack of accomplishment. And role ambiguity have a negative effect on lack of accomplishment. Also role conflict and dissimilarity have a positive effect on depersonalization. And role ambiguity have a negative effect on depersonalization. Thirdly, role ambiguity have a positive effect on affective commitment. But, job stress have not effect on continuance commitment. This study will be able to contribute raising competitiveness of casino corporate and efficiency of human resource management.
Keywords
Job Stress; Burnout; Organizational Commitment;
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Times Cited By KSCI : 1  (Citation Analysis)
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