Browse > Article
http://dx.doi.org/10.5762/KAIS.2011.12.10.4385

A study on the relationship between medical service user's doctor-shopping behavior and the Internet use  

Ahn, Jong-Chang (Department of Information System, Hanyang University)
NamGung, Yo (Department of Information System, Hanyang University)
Lee, Ook (Department of Information System, Hanyang University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.12, no.10, 2011 , pp. 4385-4393 More about this Journal
Abstract
Doctor-shopping which has a tendency to seek out alternative opinions when they got diagnosed by a doctor is increasing nowadays. The purpose of this study is to examine the relationship between the doctor-shopping behavior of Korean and the related variables. Questionnaires have been distributed from 2009/10/16 to 2009/11/16 and the sample size of this study is 223 people in Korea who experienced of medical service for disease treatment purpose. Among the six independent variables, confidence in doctor's ability variable and trust of the Internet information variable have correlation with the doctor-shopping behavior. With the development of Internet and raise of consciousness toward consumer right, the consumers are now selecting doctors slightly as if they go shopping.
Keywords
Doctor-shopping; Doctor-shopper; Internet; Reliability; Medical service;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
연도 인용수 순위
1 Williams, T. F. et al., "The clinical picture of diabetic control studied in four settings", American Journal of Public Health, Vol.57, pp. 441-451, 1967.   DOI
2 Lee, H. W. & Lee, H. K., "Influence of Neo-Confucian Political Culture on the Formation of Bureaucrats' Authoritarian Personality in Korea", Journal of the World Area Studies, Vol.25, No.1, pp. 33-55, 2007.
3 Lee, K. S. & Cho, K. S., "A Study on Utilization Patterns of Oriental Medical Care", Korean J. of Health Policy & Administration, Vol.9, No.4, pp. 120-139, 1999.   과학기술학회마을
4 Moon, O. R., "The study on the medical security policy", Shinkwang Publishing, 1992.
5 Paik, H. R. & Rhee, K. C., "A Study on the Patient's Right to Know", Journal of the Korea Home Economics Association, Vol.21, No.1, pp. 73-89, 2002.
6 Park, J. Y., "Changing Phase of the Medical Professionalism in the Social Perception and Attitude toward Physicians", Korean Journal of Sociology, Vol.27, pp. 219-244, 1993.
7 Ramond Y.T. Yeung, et al. "Waiting time and doctor shopping in a mixed medical economy", Health Economics, Vol.13, pp. 1137-1144, 2004.   DOI
8 Reader, George G., "What patients expect from their doctors", Modern Hospital, Vol.89, pp. 88-91, 1957.
9 Rye, S. W. & Ha, Y. J., "Usage of Health Information on the Internet", Korea Institute for Health and Social Affairs, Health-Welfare Forum, No.97, pp. 71-87, 2004.
10 Shuval, Judith T., "Patterned ambivalence in orientations to medical professionals", Social Science and Medicine, Vol.5, pp. 127-136, 1971.   DOI
11 Song, T. M., "Health Information Websites in Korea", Korea Institute for Health and Social Affairs, Health-Welfare Forum, No.113, pp. 61-67, 2006.
12 Susannah Fox, "Online Health Search 2006", PEW INTERNET & AMERICAN LIFE PROJECT, 2006.
13 Davis, Milton S., "Attitudinal and behavioral aspects of the doctor-patient relationship as expressed and exhibited by medical students and their mentors", Journal of Medical Education, Vol.43, pp. 337-343, 1968a.
14 Gustafson, D. H. et al. "Effect of computer support on younger women with breast cancer", Journal of General Internal Medicine, Vol.16, pp. 435-445, 2001.   DOI
15 Davis, Milton S., "Variations in patients' compliance with doctors' advice: An empirical analysis of patterns of communication", American Journal of Public Health, Vol.58, pp. 274-288, 1968b.   DOI
16 Freidson, Eliot., "Dilemmas in the doctor-patient relationship", Human Behavior and Social Processes, pp. 207-224, 1962.
17 Gangitano, John B., "Health and the low-income family", California Medicine, Vol.116, pp. 89-92, 1972.
18 Haug, Marie R., "Consumerism in Medicine: Challenging Physician Authority", Beberly Hills: Sage Publications, 1983.
19 Josephine Kasteler, et al. "Issues underlying prevalence of doctor-shopping behavior", Journal of health and social behavior, Vol.17, pp. 328-339, 1976.   DOI
20 Kane, R L & Kane R A, "Physicians' attitudes of omnipotence in a university hospital", Journal of Medical Education, Vol.44, pp. 684-689, 1969.
21 Kim, K. O. et al. "Consumers' Evaluation and Demand for the Actions of Actualizing Consumerism", Living Science(Seongkyungan Univ.), No.11, pp. 23-42, 2008.
22 Kim, J. E. et al. "Survey on the Physicians views of the Effects of Internet Health Information on the Doctor-Patient Relationship", Journal of Cybercommunication Academic Society, Vol.21, pp. 279-301, 2007.
23 Kim, W. S. & Kim, S. H., "The Occupational Stereotype High School Students and Undergraduate Students," The Korea Journal of Youth Counseling, Vol.11, No.2, pp. 12-22, 2003.
24 Brooks, Charles H., "Associations among distance, patient satisfaction, and utilization of two types of inner city clinics", Medical Care, Vol.11, pp. 373-383, 1973.   DOI
25 Andrea Y. Lo et al. "Doctor-shopping in Hong Kong: Implications for quality of care", International Journal for Quality in Health Care, Vol.6, No.4, pp. 371-381, 1994.   DOI
26 Biermann, J.S. et al. "Using the internet to enhance physician-patient communication", American Academy of Orthopedic Surgeons, Vol.14, pp. 136-144, 2006.   DOI
27 Bloom, Samuel W., "Patient-practitioner relationships", Handbook of Medical Sociology, pp. 315-339, 1972.
28 Cho, B. H., "Medical Reform and Medical Power", Nanam, 2003.
29 Cho, B. H., "Sociology of Disease and Medical service", Asan Study Series, Zipmoondang, 2008.
30 Cho, K. W, "An Investigation of Internet Usage and Health Information Aquisition by Internet of Domestic Adults", 2006 Korea Contents Association Fall Conference, Vol.4, No.2, pp. 721-724, 2006.
31 Choi, H. S., "Theoretical Study on The Value of Knowledge in The Information Society", Journal of Cybercommunication Academic Society, Vol.25, No.4, pp. 223-255, 2008.
32 Cobb, Beatrix, "Why do people detour to quacks?", Psychiatric Bulletin, Vol3, pp. 66-69, 1954.
33 Court Administration, "Law Almanac 1989-2008", 2008.
34 Chun, J. R., "A Study on the Factors affecting the Implementation of HCRM", Journal of the Korea Academia-Industrial cooperation Society, Vol.10, No.1, pp.209-214, 2009.   과학기술학회마을   DOI