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http://dx.doi.org/10.5762/KAIS.2010.11.10.3733

The Analysis of Order Priority of Management Performance Factors in Medical Organization  

Chun, Je-Ran (Department of Medical Administration, Daejeon Health Science College)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.11, no.10, 2010 , pp. 3733-3739 More about this Journal
Abstract
This paper suggests the measurement method of evaluation of management performance factors in health organization using AHP and Factor Analysis technique. To achieve this goal, this study applies AHP method to different size of hospitals. AHP method is deployed in three steps. At first step, the major factors, which indicate the management performance in health organizations, will be formed through factor analysis. At second step, the pairwise comparison between two factors will be performed to calculate the weights of each variables. At the last step, the order of priority of all factors will be determined. This order list will be used in measurement of the management performance in health organization. The results of this paper show that the financial factors take the top position, and followed by customer related factors, process factors and education & growth factors. This result could be the milestone for the measurement of management performance of medical organization in Korea.
Keywords
AHP; BCS; management performance; Factor analysis; Pairwise comparison; Weight;
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Times Cited By KSCI : 2  (Citation Analysis)
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