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An Exploratory Study on the Major Barriers to the Successful Introduction of New Technology: Focused on the Projects Related with RFID Technology  

Youm, Se-Kyung (Department of Industrial Engineering, Dongguk University)
Cho, Sung-Ku (Department of Industrial Engineering, Dongguk University)
Publication Information
IE interfaces / v.20, no.2, 2007 , pp. 195-203 More about this Journal
Abstract
A growing number of organizations are considering the adoption of new technologies to enhance their competitiveness. The new projects related with RFID technology are some typical examples: the companies planning to carry out those projects hope that the introduction of new technology into their organization would remedy all their current inefficiencies and eventually bring them considerable economic benefits. However, such successful results would not be obtained if the complicated problems related with S/W and H/W developments, complex team structure or the migration with barcode and etc. are not resolved satisfactorily during the project. In this paper, some potential barriers to successful introduction of new technology, especially that of RFID, are identified and classified into three categories according to the phases of introduction process, i.e., investigation, implementation and application phases. The results of a survey regarding the importance of each barrier, the respondents of which are active developers or consultants of RFID technology, are also given.
Keywords
introduction of new technology; potential barriers; RFID;
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