Development of the Effective COPQ Management System |
Do, Gi-Yeong
(Six Sigma Management Team, Samsung Electro-Mechanics Co., Ltd)
Hur, Won-Suk (Six Sigma Consulting Team, Korea Standard Association) Kim, Dong-Chun (Six Sigma Consulting Team, IBM) Lee, Min-Koo (Department of Information and Statistics, Chungnam National University) |
1 | G. Y. Do, W. S. Hur, D. C. Kim, andJ. S. Jang (2004), Development of COPQ Dashboard, Proceeding of KORMSS 2004 Yong Pyong Conference, 35-44 |
2 | Air Academy Associates (2000), COPQ Training Manual, Suwon, Korea |
3 | M. Rother & J. Shook (1999), Learning ro See, Ver.l.2, The Lean Enterprises Inst. Inc |
4 | B.G. Dale & G.M. Wan (2002), Setting up a quality costing system, Business Process Management Journal ,8(2),104-116 DOI ScienceOn |
5 | W. S. Hur, D. C. Kim, and M. K. Lee (2003), Using value stream analysis to uncover the COPQ, Proceeding of KSQM 2003 Seoul Conference, 213-217 |
6 | J.M. Juran & F.M. Gryna (1988), Juran's Quality Control Handbook, 4th ed., McGraw-Hill, Inc |