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http://dx.doi.org/10.7232/JKIIE.2011.37.4.271

Order Picking Performance : Strategies, Issues, and Measures  

Park, Byung-Chun (Department of Industrial and Management Engineering, Keimyung University)
Publication Information
Journal of Korean Institute of Industrial Engineers / v.37, no.4, 2011 , pp. 271-278 More about this Journal
Abstract
This paper is to review and organize performance strategies, issues, and measures for the efficient operation of order picking function. Order picking is the process of retrieving items from storage to meet a specific customer order, which is known to be the most labor-intensive and costly function among all the warehouse functions. This function is also important in that it has a critical impact on downstream customer service. For understanding the background of order picking and related performance issues, we will briefly introduce warehousing functions. Then we will introduce material handling within a warehouse and order picking strategies. Lastly, we will discuss about performance issues and measures in the domain of order picking operations. Productive and quality measures will be reviewed in more detail.
Keywords
Order Picking; Warehousing; Material Handling; Order Picking Strategies; Order Picking; Performance Issues;
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