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User Expectations and Preferences of Door Lock Control Devices  

Jung, Hwa S. (Department of industrial Engineering, Dongshin University)
Jung, Hyung-shik (Division of Business Administration, Chosun University)
Publication Information
Journal of Korean Institute of Industrial Engineers / v.29, no.4, 2003 , pp. 283-291 More about this Journal
Abstract
The purposes of this study are to investigate the stereotype of position and direction that users expect door lock control devices in different orientations, and to collect information regarding preferred door lock design and orientations. Six hundred subjects aged from lOs to 60s were surveyed under the operating conditions of three different door locks(cylindrical, circular-type, and lever-type auxiliary locks) mounted on the miniature door in two different orientations(right and left side). The door locks presented to the subjects were the most widely used door locks in our living environment. The results indicated that if the door locks were seen from the inside, 59~67% of the subjects expected 'vertical' position locking depending on the door lock control types, cylinder or auxiliary lock. When the door locks were seen from the outside, the locking direction of door lock control was not consistent either 'clockwise' or 'counterclockwise'. It was rather dependent on the orientation of the door lock positions. As a concluding remark, it is better to design and install door lock control devices in the way that users expect them to work.
Keywords
human expectations; population stereotype; compatibility;
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