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http://dx.doi.org/10.18807/jsrs.2022.12.2.038

ANOVA of Satisfaction based on Navigation Location and Number of Items in Mobile Applications  

Park Sung-Hum (Graduate School, Design major, Dongseo University)
Kim Tae-Wan (Graduate School, Design major, Dongseo University)
Publication Information
Journal of Service Research and Studies / v.12, no.2, 2022 , pp. 38-47 More about this Journal
Abstract
The user interface is a very important factor in application usability. The user interface of a typical application has a navigation system and the selection of the item takes place to move the movement. In this study, we would like to see if there are differences in user satisfaction depending on the location of the navigation and the number of items. The methods of in this study, a random group of 135 adult men and women who randomly selected four to six items as independent variables was conducted on the top, bottom, side, and three locations of navigation in a typical application. As a result, the navigation system rejected the null hypothesis of 0.000 and 0.008 respectively, with a significant probability of 0.05 or less than 0.000 and 0.008, respectively. It was also confirmed that the study theory of whether the interaction of navigation location and number of items creates a difference in satisfaction was significant with a significant probability of 0.016. In the post-analysis (Schefe), there were significant differences in the position of navigation, as each group was classified as a new group at the top <bottom <, and in the number of items, there were significant differences between the two groups of six <4 . Conclusion of this research, depending on the results of some significant differences in satisfaction with the location of the navigation and the number of items, it can be seen that the satisfaction of the interface increases when the navigation position is located at the bottom. However, follow-up research is needed on whether side-type navigation is suitable for different mobile sizes.
Keywords
Mobile applications; Navigation; Number of icons; Satisfaction; Analysis of variance;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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