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http://dx.doi.org/10.18807/jsrs.2022.12.2.023

A Study on the Improvement of Fire Evacuation Scenario Using Delphi Technique -Focus on The Mobile Application and psychology-  

Lee, Sang ki (Konkuk University Global Campus, Graduate School of Design)
Kim, Sung Hyun (Konkuk University Global Campus, Graduate School of Design)
Publication Information
Journal of Service Research and Studies / v.12, no.2, 2022 , pp. 23-37 More about this Journal
Abstract
Based on the service scenario proposed by the existing Kim Tae-wan (2018) who can safely evacuate inmates with the help of a mobile application linked to a fire detection system in the event of a fire, the final purpose of this study is to develop the scenario by incorporating more realistic scenarios with mobile stimuli that can help them escape or act through the Delph In addition, to make the scenarios produced more realistic considering the structure and copper lines of a typical building, expert scenario verification and Delphi technique were applied to exclude unnecessary or impractical aspects of the existing scenarios. The results of the second Delphi survey showed that the primary psychology that could be seen at the time of the fire alarm were doubts, safety concerns and alarm, and the results of the second Delphi survey were analyzed, and the satisfaction of the content adequacy (CVR), convergence, and consensus was derived. Finally, this was applied to create a scenario in which a mobile application was assisted to evacuate the fire response phase. This study will allow the use of methods to increase the evacuation rate of those who are in the event of a fire.
Keywords
Fire escape scenario; customized evacuation guidance; in-house psychology; Delphi investigation; data analysis;
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