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http://dx.doi.org/10.18807/jsrs.2020.10.4.089

Analyses of Expert Group on the 4th Industrial Revolution: The Perspective of Product Lifecycle Management  

Wongeun Oh (Dongguk University, Hoseo Graduate School of Venture)
Injai Kim (College of Business Administration, Dongguk University)
Publication Information
Journal of Service Research and Studies / v.10, no.4, 2020 , pp. 89-100 More about this Journal
Abstract
The smart factory is an important axis of the 4th industrial revolution. Smart factory is a system that induces the maximum efficiency and effectiveness of production using the IoT and intelligent sensing systems. The product lifecycle management technique is a method that can actively reflect the consumer's requirements in the smart factory and manage the entire process from the consumer to the post management. There have been many studies on product lifecycle management, but studies on how to organize product lifecycle management knowledge domains in preparation for the era of the 4th industrial revolution were insufficient. This study analyzed the opinions of a group of experts preparing for the 4th industrial revolution in terms of product lifecycle management. The impact of the 4th industrial revolution on the detailed knowledge areas of product lifecycle management was investigated. The changes in product lifecycle management were summarized using a qualitative data analysis technique for a group of experts. Based on the opinions of experts, the product lifecycle management, which consists of a total of 30 detailed knowledge areas, was prepared to supplement or prepare for the 4th industrial revolution. This study investigates changes in product lifecycle management in preparation for the 4th industrial revolution in the knowledge domain of the existing defined product life cycle management. In future research, it is necessary to redefine the knowledge domain of product life cycle management suitable for the era of the 4th industrial revolution and investigate the perception of experts. Considering the social culture and technological change factors of the 4th industrial revolution, the scope and scope of product life cycle management can be newly defined.
Keywords
4th Industrial Revolution; Product Life Cycle Management; Smart Factory; Expert Group Analysis; Qualitative Data Analysis;
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