1 |
Ajzen, I. (1991), "The theory of planned behaviour," Organizational Behavior and Human Decision Processes, 50(2), 179-211.
DOI
|
2 |
Alalwan, A. A., Dwivedi, Y. K., Rana, N. P., and Algharabat, R. (2018), Examining factors influencing Jordanian customers' intentions and adoption of internet banking: Extending UTAUT2 with risk, Journal of Retailing and Consumer Services, 40, 125-138.
DOI
|
3 |
An, K, & Joo, J. (2017), Factors influencing intention to use Kakao Taxi as a O2O service, Journal of Internet Electronic Commerce Research, Vol. 17, No. 3, pp. 87-105.
|
4 |
Bae, J. (2017), The Structural Relationships among Information Security Threat Factors and Information Protection Behavior of the FinTech Services: Focus on Theoretical Perspectives of Technology Threat Avoidance and Health Protective Behaviors, The Journal of Information Systems, 26(3), 313-337.
|
5 |
Bandyopadhyay, K. and Fraccastoro, K. A. (2007), "The effect of culture on user acceptance of information technology," Communications of the Association for Information Systems, 19(1), 522-543.
|
6 |
Bauer, R. A., Consumer Behavior as Risk Taking, Dynamic Marketing for a Chasing World, Hancock, Chicago: American Marketing Association, 1960, pp. 389-398.
|
7 |
Berry, L., Seiders, K., and Grewal, D. (2002), "Understanding Service Convenience," Journal of Marketing, 66(3), 1-17.
DOI
|
8 |
Brown, Lew G. (1990), "Convenience in Services Marketing," Journal of Services Marketing, 4(1), (Winter), 53-59.
DOI
|
9 |
Dholakia, U. M., Bagozzi, R. P., and Pearo, L. K. (2004), "A social influence model of consumer participation in network- and small-group-based virtual communities," International Journal of Research in Marketing, 21, 241-263.
DOI
|
10 |
Fishbein, M.,& Ajzen, I. (1975), Belief, attitude, intention and behavior: An introduction to theory and research, Cambridge, MA: Addison-Wesley,
|
11 |
Foon, Y.S. and B.C.Y. Fah (2011), "Internet Banking Adoption in Kuala Lumpur: An Application of UTAUT Model", International Journal of Business and Management, 6(4), 61-167.
|
12 |
Gefen, D., Straub, D. W. and Boudreau, M. C. (2000), "Structural equation modeling and regression: Guidelines for research practice," Communications of the Association for Information Systems, 4(7), 1-70.
|
13 |
Hartson. H. R. (2003), "Cognitive, physical, sensory, and functional affordances in interaction design," Behavior & Information Technology, 22(5), 315-338.
DOI
|
14 |
Gibson, J. J. (1977), The theory of affordances. In R. E. Shaw & J. Bransford (Eds.), Perceiving, Acting, and Knowing. Hillsdale, NJ: Lawrence Erlbaum Associates.
|
15 |
Hair, J. F., Black, W. C., Babin, B. J. and Anderson, R. E. (2010). Multivariate Data Analysis, Seventh Edition, Prentice Hal, Upper Saddle, River, New Jersey.
|
16 |
Han, S. and Lee, S. (2011), Effect of Service Convenience on the Relationship Performance in B2B Markets: Mediating Effect of Relationship Factors, Journal of Channel and Retailing, 16(4), 65-93.
|
17 |
Herzburg, F, Mausner, B., and Snyderman, B. B., (1959), Motivation to work, John Wiley and Sons, Inc.
|
18 |
Hong, S. (2017), Successful Cases and Implications of Oversea Direct Banks: Japan and Europe, Financial Risk Review, 14(2), 62-76.
|
19 |
Jeong, Y. (2006), Current Status and Outlook of Internet-only Bank, Payment and Information Technology, 23, 1-28.
|
20 |
Jiang, L., Jiang., N., and Liu, S.(2011), "Consumer Perceptions of E-ServiceConvenience: An Exploratory Study," Procedia Environmental Sciences, 11, 406-410.
DOI
|
21 |
Joo, J. (2017), Electronic Commerce, 2nd Edition, Topbooks.
|
22 |
Joo, J. (2017). "Motives for participating in sharing economy: Intentions to use car sharing services," Journal of Distribution Science, 15(2), 21-26
|
23 |
Joo, J. and Han, J. (2012), Determinants of Price Premium in Online Open Marketplaces Based on Catalog Model, Korean Management Review, 41(3), 397-422.
|
24 |
Lee, M. and S. Kim (2017), Factors affecting the use of the intelligent chatbot services, Journal of Service Research and Studies, 7(3), 37-55.
|
25 |
Khan1, S. A., Liang, Y., and Shahzad, S. (2015), "An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China," Journal of Service Science and Management, 2015, 8, 291-305
DOI
|
26 |
Kim, D. and Kim, S. (2017), Factors to Influence Switching Intention to Internet-only Bank from Legacy Bank: Focused on Financial Consumers' Asset Management, Information Society and Media, 18(1), 105-134.
|
27 |
Kim, S., Park, H., and Lee, B. (2010), The Relationships among Social Influence, Use-Diffusion, Continued Usage and Brand Switching Intention of Mobile Services, Asia Marketing Journal, 12(3), 1-24.
|
28 |
Lee, M. C. (2009), "Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit," Electronic Commerce Research and Applications, 8(3), 130-141.
DOI
|
29 |
Lee, S. (2016), The Determinants of Internet-only Banks' Performance in the US Banking Industry, Korea Capital Market Institute.
|
30 |
Luhmann, N. (1979). Trust and power. Chichester, UK: John Wiley & Sons.
|
31 |
McAllister, D. J. (1995), Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38, 24-59.
|
32 |
Meyer, E. (2015). "Building Trust Across Cultures", Retrieved from https://knowledge.insead.edu/blog/insead-blog/building-trust-across-cultures-3844#XTLymSjw7j4x6mTy.99
|
33 |
Rice, R. E., Grant, A. E., Schmitz, J. and Torobin, J. (1990), "Individual and network influences on the adoption and perceived outcomes of electronic messaging," Social Networks, 12(1), 27-55.
DOI
|
34 |
Mishra, A. K. (1996), Organizational responses to crisis: The centrality of trust. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research (pp. 261-287). Thousand Oaks, CA: Sage.
|
35 |
Morganosky, M.A. (1986), Cost- versus convenience-oriented consumers: Demographic, lifestyle, and value perspectives. Psychology & Marketing, 3(1), 35-46. doi:10.1002/mar.4220030104.
DOI
|
36 |
Nunnally, J. C. and Bemstein, I. H. (1994). Psychometric Theory, McGraw-Hill, New York.
|
37 |
Schepers, J. and Wetzels, M., A. (2007). Meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects. Information & Management, 44, 90-103
DOI
|
38 |
Seiders, K., Voss, G. B., Godfrey, A. L. and Grewal, D. (2007), "SERVCON: development and validation of a multidimensional service convenience scale," Journal of the Academy of Marketing Science, 35(1), 144-156.
DOI
|
39 |
Slade, E. L., Dwivedi, Y. K., Piercy, N. C. and Williams, M. D. (2015), "Modeling Consumers' Adoption Intentions of Remote Mobile Payments in the United Kingdom: Extending UTAUT with Innovativeness, Risk, and Trust," Psychology and Marketing, 32(8), 860-873.
DOI
|
40 |
Strasser, S. (1999). Waste and Want: A Social History of Trash, New York : Metropolitan Books.
|
41 |
Tierney, T. F. (1993), The Value of Convenience: A Genealogy of Technical Culture, Albany: State University of New York Press.
|
42 |
Yu, J. and ho, J. (2017), The Factors of Continuous Use for Mobile Payment Service under the Concept of Fintech, The Journal of Information Systems, 26(3), 25-46.
|
43 |
Venkatesh, V., Morris, M. G., Davis, G. B. and Davis, F. D. (2003), "User acceptance of information technology: Toward a unified view," MIS quarterly, 27(3), 425-478.
DOI
|
44 |
Venkatesh, V., Thong, J. and Xu, X. (2012). "Consumer acceptance and use of information technology: Extending the Unified Theory of Acceptance and Use of Technology," MIS Quarterly, 36, 157-178.
|
45 |
Venkatesh,V. and Morris, M. G. (2000), "Why Don't Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior," MIS Quarterly . 24(1), 115-139.
DOI
|
46 |
Zeithaml, V. A. (1988), "Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence," Journal of Marketing, 52(3), 2-22.
DOI
|