Browse > Article
http://dx.doi.org/10.4094/chnr.2015.21.3.236

Factors Affecting Job Stress of Pediatric Nurses: Focusing on Self-Efficacy, Emotional Labor, Pediatric Nurse-Parent Partnership  

Hong, Eunyoung (Department of Nursing, Gyeongnam National University of Science and Technology)
Yang, Yun-Jeong (Department of Nursing, Koje College)
Publication Information
Child Health Nursing Research / v.21, no.3, 2015 , pp. 236-243 More about this Journal
Abstract
Purpose: In this study self-efficacy, emotional labor, pediatric nurse-parent partnership and job stress of pediatric nurses were examined. Factors affecting job stress of pediatric nurses were also investigated. Methods: The study was done between June and September 2014, with a convenience sample of 145 nurses from 3 advanced general hospitals, 5 general hospitals and 2 children's hospitals. Research data were collected via questionnaires and analysed using SPSS version 18.0. Results: Average levels of self-efficacy, emotional labor and job stress were similar to other general nurses and the average level of pediatric nurse-parent partnership was also similar to other pediatric nurses. Job stress of pediatric nurses showed a positive correlation with emotional labor and negative correlations with self-efficacy and pediatric nurse-parent partnership. The most significant factor affecting job stress in pediatric nurses was emotional labor (${\beta}=0.372$, p<.001). The combination of emotional labor, pediatric nurse-parent partnership and self-efficacy accounted for 25.4% of job stress in pediatric nurses. Conclusion: These results suggest that nursing management strategies to decrease emotional labor and improve pediatric nurse-parent partnerships and self-efficacy are critical to decrease job stress for pediatric nurses. Continued development of nursing management interventions to decrease job stress in pediatric nurses is suggested.
Keywords
Pediatric nrsing; Child; Parents; Emotions; Professional-family relations;
Citations & Related Records
Times Cited By KSCI : 16  (Citation Analysis)
연도 인용수 순위
1 Guy ME, Lee HJ. How emotional intelligence mediates emotional labor in public service jobs. Review of Public Personnel Administration. Published online before print November 29, 2013. http://dx.doi.org/10.1177/0734371X13514095   DOI
2 Shin MK, Kang HL. Effects of emotional labor and occupational stress on somatization in nurses. Journal of Korean Academy of Nursing Administration. 2011;17(2):158-167. http://dx.doi.org/10.11111/jkana.2011.17.2.158   DOI
3 Kim JH, Lee YM, Joung HY, Choo HS, Won SJ, Kwon, SY, et al. Effects of Emotional labor, emotional intelligence and social support on job stress in clinical nurses. Journal of Korean Academy of Fundamentals of nursing. 2013;20(2):157-167. http://dx.doi.org/10.7739/jkafn.2013.20.2.157   DOI
4 Kim JH, Park E. The effect of job-stress and self-efficacy on depression of clinical nurses. Korean Journal of Occupational Health Nursing. 2012;21(2):134-144. http://dx.doi.org/10.5807/kjohn.2012.21.2.134   DOI
5 Lee KH, Song JS. The effect of emotional intelligence on self-efficacy and job stress of nurses. Journal of Korean Academy of Nursing Administration. 2010;16(1):17-25. http://dx.doi.org/10.11111/jkana.2010.16.1.17   DOI
6 Kim JH, Lee YM, Joung HY, Choo HS, Won SJ, Kwon, SY, et al. Effects of Emotional labor, emotional intelligence and social support on job stress in clinical nurses. Journal of Korean Academy of Fundamentals of Nursing. 2013;20(2):157-167. http://dx.doi.org/10.7739/jkafn.2013.20.2.157   DOI
7 Lee YM, Schwarzer R, Jerusalem M. Korean adaptation of the general self-efficacy scale [Internet]. 1994 [cited 2014 June 8]. Available from: http://userpage.fu-berlin.de/-health/korean.htm
8 Morris JA, Feldman DC. The dimension, antecedents and consequences of emotional labor. Academy of Management Review. 1996;21(4):986-1010.   DOI
9 Kim MJ. Effects of the hotel employee's emotional labor upon the jobrelated attitudes. Journal of Tourism Science. 1998;21(2):129-141.
10 Chang SJ, Koh SB, Kang DM, Kim SA, Kang MG, Lee CG, et al. Developing an occupational stress scale for Korean employees. Korean Journal of Occupational Environment Medicine. 2005;17(4):297-317.
11 Yang YK. A study on burnout, emotional labor, and self-efficacy in nurses. Journal of Korean Academy of Nursing Administration. 2011;17(4): 423-431. http://dx.doi.org/10.11111/jkana.2011.17.4.423   DOI
12 Kim SH, Lee MA. Effects of Emotional Labor and Communication Competence on Turnover Intention in Nurses. Journal of Korean Academy of Nursing Administration. 2014;20(3):332-341. http://dx.doi.org/10.11111/jkana.2014.20.3.332   DOI
13 Kim HJ, Kim JH. Emotional labor, social support, and depressive symptoms of clinical nurses in a province, Korea. Korean Journal of Occupational Health Nursing. 2011;20(3):308-318. http://dx.doi.org/10.5807/kjohn.2011.20.3.308   DOI
14 Hong E. Factors affecting nurse's health promoting behavior: Focusing on self-efficacy and emotional labor. Korean Journal of Occupational Health Nursing. 2014;23(3):154-162. http://dx.doi.org/10.5807/kjohn.2014.23.3.154   DOI
15 Choi M, Kim J. Associated factors in pediatric nurse parent partnership. Child Health Nursing Research. 2014;20(3):176-184. http://dx.doi.org/10.4094/chnr.2014.20.3.176   DOI
16 Lee Y, Lee M, Bernstein K. Effect of workplace bullying and job stress on turnover intention in hospital nurses. Journal of Korean Academy of Psychiatric Mental Health Nursing. 2013;22(2):77-87. http://dx.doi.org/10.12934/jkpmhn.2013.22.2.77   DOI
17 Lee TW, Kang KH, Ko YK, Cho SH, Kim EY. Issues and challenges of nurse workforce policy: A critical review and implication. Journal of Korean Academy of Nursing Administration. 2014;20(1):106-116. http://dx.doi.org/10.11111/jkana.2014.20.1.106   DOI
18 Yoon GS, Kim SY. "Influence of job stress and burnout on turnover intention of nurses". Journal of Korean Academy of Nursing Administration. 2010;16(4):507-516.   DOI
19 Hunter B, Smith P. Emotional labour: Just another buzz word? International Journal of Nursing Studies. 2007;44(6):859-861. http://dx.doi.org/10.1016/j.ijnurstu.2006.12.015   DOI
20 Lloyd M, Urquhart G, Heard A, Kroese B. When a child says 'no': Experiences of nurses working with children having invasive procedures. Paediatric Nursing. 2008;20(4):29-34.   DOI
21 Canadian Health Services Research Foundation. Monitoring the health of nurses in Canada[Internet]. Ottawa: Canadian Health Services Research Foundation; 2002[Cited 2015 March 28]. Available from: http://www.cfhi-fcass.ca/Migrated/PDF/ResearchReports/OGC/kerr_e.pdf
22 Zeytinoglu IU, Denton M, Davies S, Bauman A, Blythe J, Boos L. Associations between work intensification and job satisfaction: The case of nurses in Ontario. Relations Industrielles/Industrial Relations. 2007;62(2):201-225.   DOI
23 Choi EJ, Bang KS. Nursing professionalism, self-efficacy and nurse parent partnership in pediatric nurses. Child Health Nursing Research. 2013;19(2):94-101. http://dx.doi.org/10.4094/chnr.2013.19.2.94   DOI
24 Koh SB. The work related psychosocial factor and disease among health professional. Journal of Korean Medicine Association. 2010;53(6): 467-473.   DOI
25 Hardy GE, Shapiro DA, Borrill CS. Fatigue in the workforce of national health service trusts: Levels of symptomatology and links with minor psychiatric disorder, demographic, occupational and work role factors. Journal of Psychosomatic Research. 1997;43(1):83-92. http://dx.doi.org/doi:10.1016/S0022-3999(97)00019-6   DOI
26 Wall TD, Bolden RI, Borrill CS, Carter AJ, Golya DA, Hardy GE, et al. Minor psychiatric disorder in NHS trust staff: Occupational and gender differences. The British Journal of Psychiatry. 1997;171:519-523.   DOI
27 Choi MY, Bang KS. Development and testing of a pediatric nurse parent partnership scale. Journal of Korean Academy of Nursing. 2013; 43(2):194-202. http://dx.doi.org/10.4040/jkan.2013.43.2.194   DOI
28 Harrison TM. Family centered pediatric nursing care: State of the science. Journal of Pediatric Nursing. 2010;25(5):335-343. http://dx.doi.org/10.1016/j.pedn.2009.01.006   DOI
29 Espezel HJ, Canam CJ. Parent-nurse interaction: Care of hospitalized children. Journal of Advanced Nursing. 2003;44(1):34-41. http://dx.doi.org/10.1046/j.1365-2648.2003.02765.x   DOI
30 Smith J, Swallow V, Coyne I. Involving parents in managing their child's long-term condition-A concept synthesis of family-centered care and partnership in care. Journal of Pediatric Nursing. 2015;30(1):143-159. http://dx.doi.org/10.1016/j.pedn.2014.10.014   DOI