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http://dx.doi.org/10.5391/JKIIS.2013.23.2.144

Evaluation of Competence Level of Caregivers Using Fuzzy Theory  

Jang, Yun-Jeong (Division of Social Welfare, Kyungnam University)
Publication Information
Journal of the Korean Institute of Intelligent Systems / v.23, no.2, 2013 , pp. 144-150 More about this Journal
Abstract
The purpose of this study was to evaluate the competence level of the caregiver and verify empirically the evaluated score of the competence level of the caregiver depending on the type of career and employment to propose a measure to improve the quality of care services. To more accurately evaluate the competence level of caregiver, the collected data were analyzed using fuzzy relationships for identifying the extent of relationship, after setting weighted values for the evaluation factors for working levels and service qualities. Such approach has a significance in that individual evaluation factors and individual's competence levels for caregivers may be more suitably and exactly identified. The analysis results are as follows. Care skill, reliability, assurance, typicality were statistically significant according to the caregiver's career. Also, according to the types of employment, job consciousness, responsiveness, empathy, typicality were statistically significant. To improve the competence level of the caregiver, it may be seen that improvement of job consciousness considering the career and employment types and making environments for acquiring the care skills should be done, while providing stability of the employment types rather than careers is more meaningful to improve the quality of services.
Keywords
Fuzzy theory; Caregiver; Competence level;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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