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http://dx.doi.org/10.7469/JKSQM.2020.48.1.87

Quality Strategy for Building a Smart Factory in the Fourth Industrial Revolution  

Chong, Hye Ran (Department of Industrial Systems Engineering, Jeonbuk National University)
Bae, Kyoung Han (Department of Smart Manufacturing, Graduate School of Engineering and Technology, Korea University)
Lee, Min Koo (Department of Information and Statistics, Chungnam National University)
Kwon, Hyuck Moo (Division of Systems Management and Engineering, Pukyong National University)
Hong, Sung Hoon (Department of Industrial Systems Engineering, Jeonbuk National University)
Publication Information
Journal of Korean Society for Quality Management / v.48, no.1, 2020 , pp. 87-105 More about this Journal
Abstract
Purpose: This paper aims to propose a practical strategy for smart factories and a step-by-step quality strategy according to the maturity of smart factory construction. Methods: The characteristics, compositional requirements, and diagnosis system are examined for smart factories through theoretical considerations. Several cases of implementing smart factory are studied considering the company maturity level from the aspect of the smartness concept. And specific quality techniques and innovation activities are carefully reviewed. Results: The maturity level of smart factory was classified into five phases: 1) ICT non-application, 2) basic, 3) intermediate 1, 4) intermediate 2, 5) advanced level. A five-step quality strategy was established on the basis of case studies; identify, measure, analyze, optimize, and customize. Some quality techniques are introduced for step-by-step implementation of quality strategies. Conclusion: To build a successful smart factory, it is necessary to establish a quality strategy that suits the culture and size of the company. The quality management strategy proposed in this paper is expected to contribute to the establishment of appropriate strategies for the size and purpose of the company.
Keywords
Evolution of Quality; Maturity of Smart Factory Deployment; Quality Strategy; Smart Factory; Smart Factory Quality Cases;
Citations & Related Records
Times Cited By KSCI : 8  (Citation Analysis)
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