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http://dx.doi.org/10.7469/JKSQM.2019.47.4.667

Effect of Quality Management Activities on the Performance - Mediation Effect of Innovation Culture Moderated by Organizational Mindfulness Support -  

Ha, Seok Kwang (Seoul Venture University Department of Convergence Industry)
Yoon, Byung Seop (Seoul Venture University Department of Convergence Industry)
Publication Information
Journal of Korean Society for Quality Management / v.47, no.4, 2019 , pp. 667-685 More about this Journal
Abstract
Purpose: This paper aims to verify the effect of quality management activities on the performance through innovative culture moderated by organizational mindfulness support which supports organizational mindfulness that means the organization members' attention is stable, opened mind and sensitive to change. Methods: The survey was conducted for four weeks to participants who participated in education of the Korea Standard Association. We analyzed 265 data using SPSS MACRO PROCESS to verify the research model. Results: Research shows that quality management activities affect the performance by partially mediating of innovation culture moderated by organizational mindfulness support. In other words, the higher organizational mindfulness support, the stronger the mediated effect of innovation culture in relation to quality management activities and performance. Conclusion: In order to further enhance the impact of quality management activities on performance, we could see that organization is needed to support for education or learning that can improve organizational mindfulness.
Keywords
Mindfulness; Organizational Mindfulness Support; TQM; Innovation Culture;
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Times Cited By KSCI : 4  (Citation Analysis)
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