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http://dx.doi.org/10.7469/JKSQM.2017.45.4.867

The Effect of SCQM Activities on the Business Performance of the Defense SMEs -Focused on the Moderating Effects of the Performance Sharing-  

Choi, Sukgu (Defence Agency for Technology and Quality)
Song, Gwangsuk (Division of Business Administration, Soongsil University)
Yoo, Hanjoo (Division of Business Administration, Soongsil University)
Publication Information
Journal of Korean Society for Quality Management / v.45, no.4, 2017 , pp. 867-888 More about this Journal
Abstract
Purpose: This study suggests a SCQM model for the national Defense field based on earlier studies on the Quality Management of supply chain and to identify critical activities factors of supply chain that makes effect on the business results. Also, this study analyzed moderating effects of performance sharing between businesses which is becoming the big issues with regard to the supply chain cooperation. Methods: A causality of qm activities factor of SCQM model affecting benefit sharing and business performance was analyzed by using structural equation model. A company used in analysis performed a survey by targeting 297 Defense SMEs(weapon-system/non-weapon system). Results: As a result of analyzing the influence relationship between key activity of SCQM on finance performance, it was identified that Management Infra(MI), Process Management(PM), Human Resource Management(HRM), Performance Sharing activity(PS) made significant effect on Financial Performance, and Human Resource Management(HRM) and Performance Sharing(PS) activity made effect on non-financial Performance. Conclusion: The four variables(MI, PM, HRM, PS) of Defense SCQM were significantly effecting Financial performance and two variables(HRM, PS) were significant effected non-Financial performance. We also proved the moderating effect of performance sharing.
Keywords
Supply Chain Quality Management; SCQM; Performance Sharing; Quality Management;
Citations & Related Records
Times Cited By KSCI : 2  (Citation Analysis)
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