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http://dx.doi.org/10.7469/JKSQM.2017.45.3.463

A Study on Enhancing Managerial Performance of Business Incubators and Developing Differentiation Strategy  

SEO, Dayoon (Department of Industrial & Management Engineering, Hanbat National University)
Bae, SungUk (Korea Business Angels Association)
BAE, SungMin (Department of Industrial & Management Engineering, Hanbat National University)
Publication Information
Journal of Korean Society for Quality Management / v.45, no.3, 2017 , pp. 463-481 More about this Journal
Abstract
Purpose: This study provide the matching mechanism between startup and business incubator to enhance managerial performance of business incubator. In addition, we propose the differentiation strategy for business incubator based on the needs of startups. Methods: In order to carry out the research, we surveyed 216 startups who already have invested in venture capitals and angel investors and currently residing in business incubator and 30 venture capitals and angel investors. Based on survey results, we develop a business incubator capability table matching startup with business incubator. Results: Satisfaction and importance of the supporting programs varied depending on the startup experience and startup lifecycle. As a result, we recommended a R&D center for machinery/material, bio/medical and electric/electronics startups and individual office for ICT and knowledge service startups. In addition, we suggested a differentiation strategy to BI in university specialized for machinery/material, privately operated BI for electric/electronic, (local)government, R&D center and individual office for knowledge service respectively. Conclusion: In this study, business incubator capability table is applied to match startup with business incubator and it could be applied to evaluate the current status of business incubator. Furthermore, it will help to establish a future strategic direction for business incubator.
Keywords
Startup; Business Incubator; Business Incubator Capability Table; Needs of Startups; Startup Supporting Programs;
Citations & Related Records
Times Cited By KSCI : 3  (Citation Analysis)
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